Elisabeth Vasquez
Homestead,Florida
Summary
Dynamic professional with a robust background at Walmart, adept in customer service and critical thinking. Excelled in enhancing store performance through effective problem-solving and teamwork, achieving significant improvements in sales and customer satisfaction. Proven organizational abilities and a track record of reliability underscore a commitment to excellence and results. Detail-oriented administrative team member well-versed in assisting with financial operations, managing records, and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments.
Overview
9
9
years of professional experience
Work History
Backup Administrative Assistant Coordinator
Sprouts Farmer Market
01.2024 - Current
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Contributed to overall office efficiency by providing administrative support to various departments as needed.
- Streamlined office operations by implementing efficient filing systems and document organization procedures.
In-store Shopper
Sprouts Farmer Market
07.2023 - 12.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
Bakery Clerk
Sprouts Farmer Market
12.2022 - 07.2023
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Grocery Department Manager
Walmart
08.2019 - 09.2020
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
- Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
- Maximized sales performance with effective inventory management and stock rotation practices.
- Collaborated with store management to optimize overall store performance and meet company goals.
- Reduced shrinkage rates by closely monitoring inventory levels and addressing discrepancies promptly.
- Enhanced customer experience by addressing inquiries, resolving issues, and providing exceptional service at all times.
- Led a team of employees, providing ongoing training and development for optimal performance.
Claims Processor
Walmart
02.2017 - 08.2019
- Managed a high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Maintained detailed records of all processed claims for easy retrieval during audits or disputes.
- Reduced misplaced documents by maintaining a clean and organized filing area, ensuring proper storage of important files.
- Received incoming shipments, compared contents against associated records, and transmitted to the proper department.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Wireless Sales Associate
Walmart
06.2015 - 02.2017
- Handled customer returns and exchanges professionally, ensuring a positive outcome for both the customer and the business.
- Assisted customers in troubleshooting technical issues, fostering trust and building long-term relationships.
- Maintained a clean and organized sales floor for an inviting shopping environment, resulting in higher foot traffic and sales.
- Demonstrated proficient product knowledge to customers and provided detailed product information.
Education
Associate of Science - Funeral Services
Miami Dade College
Miami, FL04.2026
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Cash Handling
- Organizational abilities
- Documentation skills
- Teamwork and Collaboration
- Time Management
- Reliability and punctuality
- Phone Etiquette
Timeline
Backup Administrative Assistant Coordinator
Sprouts Farmer Market
01.2024 - Current
In-store Shopper
Sprouts Farmer Market
07.2023 - 12.2023
Bakery Clerk
Sprouts Farmer Market
12.2022 - 07.2023
Grocery Department Manager
Walmart
08.2019 - 09.2020
Claims Processor
Walmart
02.2017 - 08.2019
Wireless Sales Associate
Walmart
06.2015 - 02.2017
Associate of Science - Funeral Services
Miami Dade College
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