Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elisabeth Walton

DeLand

Summary

Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Orthopedic Clinic Of Daytona Beach
02.2025 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Supported office staff and operational requirements with administrative tasks.

Debt Recovery Specialist

Makotek
10.2024 - 01.2025
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Trained new team members on scripts, company services, and collection strategies.

Dispatcher

ThyssenKrupp Elevator
04.2024 - 10.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Assistant Store Manager

Jersey Mike's Subs
05.2019 - 10.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Oviedo High School
Oviedo, FL

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Referral verification
  • Medical office procedures
  • HIPAA compliance
  • Insurance verification
  • Office administration

Timeline

Medical Receptionist

Orthopedic Clinic Of Daytona Beach
02.2025 - Current

Debt Recovery Specialist

Makotek
10.2024 - 01.2025

Dispatcher

ThyssenKrupp Elevator
04.2024 - 10.2024

Assistant Store Manager

Jersey Mike's Subs
05.2019 - 10.2024

Oviedo High School

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