Elisabeth Williams
Logan,UT
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 3 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
3
3
years of professional experience
Work History
Vegetation Technician
Cache County Vegetation
05.2023 - Current
- Identified and controlled noxious weeds through various methods
- Organized and detail-oriented with a strong work ethic.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Organized work to meet demanding production goals.
- Maintained quality assurance and landowner satisfaction objectives.
- Applied critical thinking and research to address complex issues.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Retail Support Teller
Zions Bank
01.2022 - 06.2022
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Sold and cross-sold bank products to new and existing customers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Monitored and reported suspicious activity in line with bank security policies.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Outside Sales Associate/ Patio Manager
Star Nursery
05.2021 - 02.2022
- Collaborated with internal teams to fulfill orders and meet customer needs
- Exceeded monthly sales targets and quotas consistently.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Utilized customer feedback to identify new product opportunities and market trends.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Front Desk Clerk
Access Scuba
01.2021 - 06.2021
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Took reservations over phone, in person, and via computer for clients and provided confirmation information.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Created and updated regular inventory reports and records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained sufficient inventory levels to meet customer demands at all times.
Education
Bachelor of Science - Residential Landscape Design
Utah State University
Logan, UT05.2027
Associate of Science - General Education
Snow College
Ephraim, UT12.2020
Skills
- Time Management
- Safety Processes
- Excellent Written and Verbal Communication
- Excellent People Skills
- Plant Identification
- Chemical Handling
- Equipment Safety
- Adept with GPS Navigation
- Collecting Data
- Geographic Information System (GIS) Systems
- Microsoft Excel
- Mapping Techniques
Timeline
Vegetation Technician
Cache County Vegetation
05.2023 - Current
Retail Support Teller
Zions Bank
01.2022 - 06.2022
Outside Sales Associate/ Patio Manager
Star Nursery
05.2021 - 02.2022
Front Desk Clerk
Access Scuba
01.2021 - 06.2021
Bachelor of Science - Residential Landscape Design
Utah State University
Associate of Science - General Education
Snow College
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