Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elisavet Natsi

New Port Richey,FL

Summary

Proven leader with extensive experience at Pathos Cafe & Ethos Restaurant, adept in staff management and operations optimization. Excelled in customer engagement and schedule coordination, significantly enhancing dining experience and operational efficiency. Skilled in team management and supply chain oversight, ensuring top-notch service and compliance.

Overview

8
8
years of professional experience

Work History

Restaurant Manager

Pathos Cafe & Ethos Restaurant
04.2018 - 05.2023
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Purchased food and cultivated strong vendor relationships.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maximized quality assurance by completing frequent line checks.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Motivated staff to perform at peak efficiency and quality.

Waitress

Pathos Cafe & Ethos Restaurant
11.2016 - 04.2018
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Inspected dishes and utensils for cleanliness.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Laboratory Technician

Geotechnical
11.2014 - 10.2016
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Maintained documentation on tests performed in lab.
  • Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
  • Documented information by maintaining daily logs and equipment record books.
  • Completed quality documents and input and saved quality data in appropriate locations.

Education

High School Diploma -

1st High School of Melissia
Athens, GREECE
05.2014

Skills

  • Schedule Coordination
  • Staff Management
  • Customer Engagement
  • Menu development
  • Operations Management
  • Staff Scheduling
  • Organization and prioritization
  • Food Service Background
  • Shift Management
  • Supply Chain Management
  • Team Management

Languages

Greek
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Manager

Pathos Cafe & Ethos Restaurant
04.2018 - 05.2023

Waitress

Pathos Cafe & Ethos Restaurant
11.2016 - 04.2018

Laboratory Technician

Geotechnical
11.2014 - 10.2016

High School Diploma -

1st High School of Melissia

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Elisavet Natsi