Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elisber Ramirez

Central Valley,NY

Summary

Experienced remote professional with a proven track record in streamlining operations and ensuring compliance. Reduced receivables by 15% in six months, while consistently processing payroll and invoices with 100% accuracy. Efficiently onboarded new hires, contributing to the seamless growth of a business with over 25 employees and $500,000 in annual revenue. Skilled in contract management, executive support, and event coordination. Proficient in utilizing QuickBooks Online and ADP Run for financial management.

Overview

10
10
years of professional experience

Work History

Office Manager (Remote)

Keys for Abundant Life
08.2022 - Current
  • Reduced outstanding receivables by 15% within six months through enhanced follow-up and dispute-resolution processes.
  • Processed an average of 30 invoices monthly (through Quickbooks online)
  • In charge of onboarding new hires including orientation, and benefits enrollment.
  • Processed payroll for 25+ employees bi-weekly/semi-monthly using ADP Run, ensuring 100% accuracy and compliance with state and federal regulations.
  • Organized and executed college tours for over 50+ participants, coordinating transportation, accommodations, and itineraries to ensure seamless experiences.
  • Drafted, reviewed, and finalized contract agreements for 20+ contractors annually, ensuring alignment with company policies and legal standards.
  • Provided comprehensive support to the CEO, managing 8-10 daily tasks and overseeing administrative operations for a company with over 25 employees and $500,000 in annual revenue.

Assistant Office Manager/Dental Assistant

Green Grove Dental
05.2021 - 07.2022
  • Provide strategic administrative support.
  • Implemented several efficient techniques to enhance office operations.
  • Document essential information efficiently for dental team reference.
  • Support superiors with office-related matters and stay current on the latest trends to increase personal knowledge

School Safety Officer

New York City Police Department
06.2018 - 04.2021
  • Ensured safety for all individuals entering NYC public schools.
  • Attained Special Patrolman Status through rigorous NYPD background check.
  • Maintained records of all persons entering and exiting buildings.
  • Mitigated altercations using conflict resolution techniques.

Dental Administrative Assistant

BP Dentistry for Kids
09.2016 - 05.2018
  • Executed excellent front desk administration ensuring optimal customer service.
  • Coordinated insurance claims and reimbursement procedures.
  • Processed bi-weekly payroll for staff.
  • Handled payment collection accurately.
  • Efficiently documented more than 50 patient charts within a span of five hours.

Customer Service Manager

C-Town Supermarket
09.2014 - 06.2016
  • Oversaw employee interviews, hiring processes, and training sessions.
  • Addressed customer inquiries efficiently through phone and email.
  • Identified imbalances in debits and credits adhering to company policies.
  • Provided bilingual customer support to address diverse audience needs.

Education

Bachelor’s Degree - Business Administration/Accounting

Southern New Hampshire University
Manchester, NH
10.2023

Associates Degree - Applied Science in Criminal Justice

Eastern Gateway Community College
Steubenville, OH
08.2021

Skills

  • Strategic HR
  • Talent Acquisition
  • Employee Relations
  • Compensation and benefits
  • HRIS
  • Labor Law and Compliance
  • Payroll systems
  • Tax compliance
  • Communication Skills
  • Problem Solving
  • Billing
  • Professionalism
  • Teamwork
  • Google Suite
  • QuickBooks Accounting
  • ADP Run
  • MacOS
  • Adobe
  • Social media platforms
  • Office management

Languages

Spanish
Native or Bilingual

Timeline

Office Manager (Remote)

Keys for Abundant Life
08.2022 - Current

Assistant Office Manager/Dental Assistant

Green Grove Dental
05.2021 - 07.2022

School Safety Officer

New York City Police Department
06.2018 - 04.2021

Dental Administrative Assistant

BP Dentistry for Kids
09.2016 - 05.2018

Customer Service Manager

C-Town Supermarket
09.2014 - 06.2016

Associates Degree - Applied Science in Criminal Justice

Eastern Gateway Community College

Bachelor’s Degree - Business Administration/Accounting

Southern New Hampshire University

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Elisber Ramirez