Elise Atieh

• Supervised front desk operations and ensured efficient guest check-in and check-out.
• Resolved guest complaints promptly and maintained high satisfaction levels.
• Coordinated with housekeeping and maintenance for room readiness and guest needs.
• Implemented standard operating procedures to improve front desk efficiency.
• Greeted and welcomed guests in a friendly, professional manner.
• Processed payments, cashiering duties and credit card transactions accurately.
• Welcomed large volume of guests and improved overall customer service.
• Tracked inventory of supplies needed for the front desk area.
• Maintained up-to-date knowledge of hotel services, features and local attractions and activities.

• Provide safe care, organize educational and creative activities, and communicate with parents.

• Deliver friendly, attentive service to a diverse customer base, ensuring a welcoming environment.
• Handle cash, prepare and package food orders efficiently while maintaining high quality standards.
• Train and mentor new employees, helping them develop strong customer service skills.
• Coordinate with team members to manage peak hours and ensure smooth operations.
• Build customer loyalty by remembering regular orders, resolving complaints, and providing personalized service.
• Maintain clean and organized workstations and follow health and safety standards.

As a Sales Administrative Assistant, I support the sales manager and act as a liaison between clients and sales leadership. I handle booking inquiries, manage reservations, prepare documentation, and ensure smooth communication across departments.

• Provided personalized product recommendations to pet owners based on their needs and preferences.
• Assisted customers with pet care questions and resolved concerns to ensure satisfaction.
• Maintained and organized inventory, restocked shelves, and prepared promotional displays.
• Processed transactions efficiently and accurately using POS systems.
• Collaborated with team members to ensure smooth daily store operations and excellent customer experience.

• Provided exceptional customer service, helping customers find clothing and accessories tailored to their style.
• Processed sales transactions accurately and handled returns/exchanges professionally.
• Maintained inventory, organized displays, and assisted in store merchandising.
• Built strong client relationships by offering styling advice and personalized attention.
• Supported team members during busy periods and contributed to a positive store environment.

• Tutored a 7-year-old student, focusing on learning and skill-building.