Elise Balderes-Veasey
Carl Junction,MO
Summary
Reliable and professional, with a background in customer-facing roles, excelling in highly productive environments where task efficiency is imperative. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
5
5
years of professional experience
Work History
Cashier
Casey's
Pittsburg , KS
08.2022 - 08.2023
- Processed customer transactions accurately and efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained the cleanliness and organization of the checkout area.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Collaborated with team members to manage stock levels.
- Provided friendly service to enhance customer experience.
Sandwich Artist
Subway
Pittsburg, KS
08.2021 - 08.2022
- Prepared fresh sandwiches based on customer preferences and specifications.
- Maintained the cleanliness and organization of workstations and dining areas.
- Assisted customers in menu selections, providing tailored recommendations.
- Operated cash register, efficiently processing customer transactions.
- Stocked ingredients and supplies to ensure availability during peak hours.
- Followed food safety guidelines to uphold quality and hygiene standards.
- Trained new employees on sandwich preparation techniques and store procedures.
- Executed opening, closing, and shift change tasks following company protocols.
Telemarketer
Communication Solutions LLC
Joplin, MO
06.2018 - 06.2020
- Conducted outbound calls to generate interest among potential clients.
- Communicated product features and benefits to drive customer engagement.
- Collaborated with team members to refine sales scripts and enhance outreach strategies.
- Addressed customer inquiries, providing solutions and information on services offered.
- Maintained accurate records of customer information in the database.
- Greeted customers professionally on the phone to establish rapport.
- Participated in training sessions to improve telemarketing techniques and stay informed on industry regulations.
- Kept up-to-date knowledge of company products and services to better assist customers.
Education
Bachelor of Science - Nursing
Pittsburg State University
Pittsburg, KS05-2027
Associate of Arts - General Studies
Pittsburg State University
Pittsburg, KS05-2025
Skills
- Customer service and support
- Sales strategies
- Inventory control
- Effective communication
- Cash management
- Food safety compliance
- Team collaboration
- Time management
- Problem solving
- Adaptability
References
References available upon request.
Timeline
Cashier
Casey's
08.2022 - 08.2023
Sandwich Artist
Subway
08.2021 - 08.2022
Telemarketer
Communication Solutions LLC
06.2018 - 06.2020
Bachelor of Science - Nursing
Pittsburg State University
Associate of Arts - General Studies
Pittsburg State University
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