Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical skills. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Minute Clerk
Olreans Parish Magistrate Court
05.2023 - Current
Increased efficiency by streamlining filing systems and organizing important documents.
Maintained filing system and organized customer documents for easy retrieval of information.
Provide excellent communication skills, both verbal and written.
Work effectively in fast-paced environments.
Train new clerks on company procedures and software tools effectively contributing to their integration into the team.
Input data into spreadsheets and databases.
Maintained a professional atmosphere within the court setting through effective communication skills and polished presentation abilities.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Provide support to the Judge by taking minutes and dictations.
Cultivated interpersonal skills by building positive relationships with others.
Edited and proofread documents for accuracy and completeness.
Transaction Coordinator
Peoples Choice Title
05.2020 - 01.2023
Resolved issues between parties involved in the transaction diplomatically while maintaining professionalism at all times.
Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
Monitored industry trends closely to stay updated on changing regulations or market conditions that could impact ongoing transactions.
Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
Developed and maintained courteous and effective working relationships.
Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
Expedited closing times through proactive communication with agents, clients, and third-party vendors.
Office Manager
Nola Restaurant
01.2017 - 04.2020
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Evaluated employee records and productivity and submitted evaluation reports.
Cultivated interpersonal skills by building positive relationships with others.
Organized and detail-oriented with a strong work ethic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Exercised leadership capabilities by successfully motivating and inspiring others.
Efficiently processed payroll for entire restaurant.
Office Assistant/ Court Liaison at Clayton County Magistrate Court For Chief MagistrateOffice Assistant/ Court Liaison at Clayton County Magistrate Court For Chief Magistrate