Elise Barthe'
New Orleans,LA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical skills. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Minute Clerk
Olreans Parish Magistrate Court
05.2023 - Current
- Increased efficiency by streamlining filing systems and organizing important documents.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provide excellent communication skills, both verbal and written.
- Work effectively in fast-paced environments.
- Train new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Input data into spreadsheets and databases.
- Maintained a professional atmosphere within the court setting through effective communication skills and polished presentation abilities.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provide support to the Judge by taking minutes and dictations.
- Cultivated interpersonal skills by building positive relationships with others.
- Edited and proofread documents for accuracy and completeness.
Transaction Coordinator
Peoples Choice Title
05.2020 - 01.2023
- Resolved issues between parties involved in the transaction diplomatically while maintaining professionalism at all times.
- Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
- Monitored industry trends closely to stay updated on changing regulations or market conditions that could impact ongoing transactions.
- Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Developed and maintained courteous and effective working relationships.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
Office Manager
Nola Restaurant
01.2017 - 04.2020
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee records and productivity and submitted evaluation reports.
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Efficiently processed payroll for entire restaurant.
- Independently managed reservation/hostess department.
Front Office Supervisor
The Pediatric Clinic Of St. Mary Parish
03.2013 - 12.2016
- Assisted patients with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.
- Managed files and records for patients and adhered to safety procedures to prevent breaches and data misuse.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced patient satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Promoted positive work environment by fostering teamwork among front office staff members.
- Kept high average of performance evaluations.
- Trained new front office staff, ensuring thorough understanding of clinic policies and procedures.
Escrow Officer
Priority Title
01.2009 - 02.2013
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Processed loan applications and monitored progress from start to finish.
- Promoted cross-functional collaboration within the team leading to improved productivity and enhanced customer experiences.
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Monitored pipelines to track and log status of loans.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Developed and maintained relationships with customers, lenders and other third parties.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Supervised and trained the escrow assistants.
Education
Real Estate
Donaldson School of Real Estate
Metairie, LA06.2017
Medical Billing And Coding
Sanford Brown
Houston, TX07.2010
High School Diploma -
Grace King High School
Metairie, LA06.1996
Skills
- Records Maintenance
- Staff Training
- Document Editing
- Filing systems
- Office Supply Management
- Database entry
- Data Entry
- Accounts Payable and Receivable
- Document Review
- Cash Management
- Expense Reports
- Scheduling
- Regulatory Compliance
- Telephone Etiquette
- Billing and coding
- Customer Service
- Computer Skills
- Time Management
- Written Communication
Timeline
Minute Clerk
Olreans Parish Magistrate Court
05.2023 - Current
Transaction Coordinator
Peoples Choice Title
05.2020 - 01.2023
Office Manager
Nola Restaurant
01.2017 - 04.2020
Front Office Supervisor
The Pediatric Clinic Of St. Mary Parish
03.2013 - 12.2016
Escrow Officer
Priority Title
01.2009 - 02.2013
Real Estate
Donaldson School of Real Estate
Medical Billing And Coding
Sanford Brown
High School Diploma -
Grace King High School
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