Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elise Brown

Clewiston,FL

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

3
3
years of professional experience

Work History

Team Member

Joann
05.2023 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted customers in selecting merchandise best suited to needs.

OBJECTIVE Teacher's Assistant

The University of West Florida
08.2022 - 12.2022
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Graded and evaluated student assignments, papers, and course work.
  • Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
  • Developed and administered tests for students to measure academic proficiency and understanding.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Seasonal Bookstore Associate

The University of West Florida
08.2022 - 10.2022
  • Restocked shelves and kept store displays attractive and organized to drive sales.
  • Collaborated with other staff to support smooth daily operations.
  • Assisted customers with locating books and other materials in store.
  • Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
  • Processed payments and returns on company POS system using proper cash-handling procedures.
  • Applied interpersonal and communication skills to establish selling relationship with customers.
  • Developed and implemented creative strategies to improve customer satisfaction.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Hostess

Another Broken Egg Cafe
08.2020 - 12.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Seasonal Sales Associate

Kohl's
08.2021 - 12.2021
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Bachelor's (In Progress) - Biology

University of West Florida

Associate of Arts And Sciences -

University of West Florida
Pensacola, FL

Skills

  • Verbal and Written Communication Skills
  • Heavy Lifting
  • Complaint Resolution
  • Equipment Operation
  • Staff Education and Training
  • Teamwork and Collaboration
  • Organizational Skills
  • Computer skills
  • Clear Communication
  • Attention to Detail
  • Hardworking
  • Adaptive

Timeline

Team Member

Joann
05.2023 - Current

OBJECTIVE Teacher's Assistant

The University of West Florida
08.2022 - 12.2022

Seasonal Bookstore Associate

The University of West Florida
08.2022 - 10.2022

Seasonal Sales Associate

Kohl's
08.2021 - 12.2021

Hostess

Another Broken Egg Cafe
08.2020 - 12.2021

Bachelor's (In Progress) - Biology

University of West Florida

Associate of Arts And Sciences -

University of West Florida

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Elise Brown