Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Real Estate Office Assistant
Thrive Real Estate
01.2024 - Current
Payroll
Accounts payable
Lease Renewals
Bookkeeping (QuickBooks)
Experience with AppFilio & buildium
Close communication with tenants
Assisting with move in and move out processes
Enhanced client satisfaction by promptly addressing inquiries and resolving issues related to property management.
Residential Manager
Erie Homes for Children and Adults
08.2022 - 11.2023
Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
Conducted regular inspections of both interior and exterior of properties for damage.
Enhanced communication with residents'' families through regular updates and open lines of communication.
Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Representative
Suntuity
05.2022 - 07.2022
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Utilized CRM software to manage client information, track leads, and monitor sales progress.
Housekeeper
Pero Real Estate LLC
01.2022 - 05.2022
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Enhanced tenant satisfaction by ensuring thorough cleaning and timely room turnovers.
Accounting Assistant
RGS Products, Inc.
09.2019 - 05.2021
As a accounting assistant, my duties would include sending out invoices, paying the bills, filing all accounting paperwork, speaking with vendors most days asking questions about certain invoices
At RGS we used Quick Books for all of our record keeping, in result I am proficient with the program
Salesperson and Cashier
Dollar General
09.2018 - 09.2019
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Worked to build relationships with customers and built potential for additional sales.
Informed customers of promotions to increase sales productivity and volume.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Sales Associate
Sheetz
09.2017 - 09.2018
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.