Elise Dechaine
Sale Associate
New Caney,TX
Summary
Dynamic General Manager with a proven track record at Greater Texas Mobile Homes, excelling in team leadership and process optimization. Cultivated strong partnerships, driving significant sales growth and enhancing client satisfaction. Skilled in conflict resolution and managing multiple tasks, ensuring operational efficiency and a positive work environment.
Overview
14
14
years of professional experience
Work History
General Manager
Greater Texas Mobile Homes
10.2024 - 09.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Coordinate all services for the setting for the homes and services
Sales Professional
Vanderbilt Mortgage and Finance Inc.
06.2019 - 10.2024
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
- Increased sales revenue by identifying and targeting high-potential markets and customer segments.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed, maintained and utilized diverse client base.
- Attended monthly sales meetings and quarterly sales trainings.
- Built relationships with customers and community to promote long term business growth.
- Kept detailed records of daily activities through online customer database.
- Set and achieved company defined sales goals.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
Gate Agent
Delta Air Lines, Inc
03.2012 - 05.2019
- Processed upgrades and standby requests, maximizing revenue opportunities for the airline while accommodating passenger needs.
- Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
- Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.
- Coordinated closely with ramp agents to ensure proper loading of baggage onto aircrafts according to weight limits.
- Assisted passengers with special needs, ensuring a comfortable and hassle-free travel experience.
- Streamlined gate operations for timely departures and minimized delays.
- Conducted pre-boarding announcements professionally, informing passengers of important safety guidelines and boarding procedures.
- Utilized company software efficiently for ticketing transactions, processing payments securely while maintaining accurate records.
- Resolved passenger issues promptly and professionally, maintaining a high level of customer satisfaction.
Education
High School Diploma -
Mandarin High School
JacksonvilleSkills
- Team collaboration expertise
- Skilled in resolving conflicts
- Process optimization management
- Engaged group contributor
- Proficient at managing multiple tasks
- Team leadership
- Professional development
- Cultivating strong partnerships
- Inventory tracking
- Client relationship management
- Office management skills
- Proficient at managing multiple tasks
Timeline
General Manager
Greater Texas Mobile Homes
10.2024 - 09.2025
Sales Professional
Vanderbilt Mortgage and Finance Inc.
06.2019 - 10.2024
Gate Agent
Delta Air Lines, Inc
03.2012 - 05.2019
High School Diploma -
Mandarin High School
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