Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

ELISE DEFFENBAUGH

Huntington Beach,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Professional sales coordinator with strong track record in driving client satisfaction and exceeding sales targets. Expertise in account management, client relations, and strategic planning. Known for fostering team collaboration and adapting to evolving business needs. Effective communicator with focus on delivering measurable results.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales and Education Executive

Salt & Stone
02.2025 - Current
  • Managed Sephora and Nordstrom accounts within assigned territory of up to 45 doors, while driving strong retail partnerships and sales performance.
  • Trained and educated Sephora/Nordstrom sales teams on S&S products to enhance product knowledge and brand advocacy.
  • Planned and executed high-impact events for Sephora/Nordstrom to increase visibility and sales.
  • Single handedly secured Nordstrom trend show stage time with Nordstrom Regional Manager and delivered brand presentation during trend shows for the market.
  • Received exclusive invites to Sephora multi world trainings and personal event requests during special events, such as Disney cast days.
  • Supervised, scheduled and developed a team of up to 7 freelancers.
  • Consistently exceed sales expectations, growing assigned territory to 145% of goal YTD.

Account Coordinator

Nest New York
03.2024 - 02.2025
  • Increased sales by establishing strong relationships with over 40+ key clients Sephora, Ulta, Neiman Marcus, Bloomingdale's, Nordstrom and identifying opportunities for account growth.
  • Grew territory that was -18% (YTD) within 6 months to +10% YTD.
  • Coordinated events within Sephora, Nordstrom, and Bloomingdale's to showcase products and services, generating leads and increasing brand visibility.
  • Single handedly secured Nordstrom trend show stage time with Nordstrom Regional Manager and delivered brand presentation during trend shows for the market.
  • Received exclusive invites to Sephora multi world trainings and personal event requests during special events, such as Disney cast days.
  • Enhanced territory management by strategically organizing daily schedules for freelancers optimal sales productivity.
  • Trained, coached, and mentored new sales associates on Nest product portfolio, within retail stores for maximum sales performance.
  • Follow visual merchandising guidelines for stores, while also securing optimal visibility in Nordstrom, Sephora and Bloomingdale's for brand product displays in high foot traffic areas.


Hair and Skin Business Manager

Nordstrom
09.2017 - 10.2023
  • Oversaw portfolio of over 30 skin and hair care brands, such as Dr. Sturm, Oribe, Osea, and Augustinas Bader.
  • Increased monthly sales while meeting vendor targets for the year and increased total counter volume from $990,00 (2022) to $1.3M (2023)
  • Collaborated with account executives to plan, organize and book, weekly, monthly and quarterly events that generated up to $10,000 in sales.
  • Delivered coaching and training to sales staff of 4 by enhancing their ability to meet personal goals.
  • Created, managed, and executed quarterly business plans for 20+ beauty brands and communicated company vision and objectives to reach monthly sales goals.

Field Sales Manager

Premium Retail Services- Samsung Mobile
01.2017 - 09.2017
  • Handled development and management of 15 retail locations.
  • Organized and led in-store training sessions for retail staff to highlight product benefits.
  • Accompanied sales representatives on site visits to resolve issues and foster and build relationships
  • Built constructive employee relationships to maintain workforce engagement, commitment and flexibility


Clinique Business Manager

Nordstrom
11.2011 - 01.2017
  • Responsible for increasing sales every month, while planning and executing weekly, monthly and quarterly events.
  • Responsible for building customer relationships and growing strong customer base, by providing excellent
    customer service, with consistent follow up, while providing skin care consultations and makeup applications to all customers.
  • Provides coaching and training to sales staff to help increase their own personal sales goals.
  • Consistently ran 10% or more increase in sales for 2012-2017.

Account Development Representative

T-Mobile
06.2005 - 06.2007
  • Coordinated engagement and training activities for teams in 20+ cell phone retail stores.
  • Coordinated and implemented effective special promotional events in all retail locations to drive monthly sales goals .
  • Conducted quarterly business reviews with store managers, to ensure their needs were being met and to identify areas of opportunity for future growth.

Education

Bachelor of Arts - Communication Studies

California State University - Long Beach
Long Beach, CA
06.2007

Skills

  • Business Partnership Management
  • Event planning and execution
  • Problem-solving
  • Retail Management
  • Relationship building
  • Time management
  • Teamwork and collaboration
  • Goal setting
  • Presentation skills

Awards

National Sales Person of the Year 

T-Mobile (2006)

Certification

California State University, Long Beach
Human Resources Management Certificate Program (2020)

Timeline

Sales and Education Executive

Salt & Stone
02.2025 - Current

Account Coordinator

Nest New York
03.2024 - 02.2025

Hair and Skin Business Manager

Nordstrom
09.2017 - 10.2023

Field Sales Manager

Premium Retail Services- Samsung Mobile
01.2017 - 09.2017

Clinique Business Manager

Nordstrom
11.2011 - 01.2017

Account Development Representative

T-Mobile
06.2005 - 06.2007

Bachelor of Arts - Communication Studies

California State University - Long Beach

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