Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elise Epperson

Bushnell

Summary

Proven hospitality expert with a track record of exceptional customer service and cash handling prowess, honed across roles at Flippers Pizzeria and other esteemed venues. Mentored new staff at Mimi‘s Café, showcasing strong work ethic and guest engagement skills. Commended for elevating dining experiences, evidenced by notable feedback and repeat business.

Overview

14
14
years of professional experience

Work History

Server

Flippers Pizzeria
12.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Achieved commendable feedback on Google for exceptional customer service.

Cashier / Server

Chimento Spaghetti House
02.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Server

Sonny’s BBQ
03.2015 - 02.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Server / Server Trainer

Mimi‘s Café
04.2011 - 03.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Guided and mentored newly hired servers.

Education

General Study -

My Ararat High
Topsham, ME
2006

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Supply restocking
  • Suggestive selling
  • Dining area maintenance

Additional Information

Please feel free to check out Google reviews to know how I am with my customers at flippers Wildwood

Timeline

Server

Flippers Pizzeria
12.2023 - Current

Cashier / Server

Chimento Spaghetti House
02.2019 - 01.2020

Server

Sonny’s BBQ
03.2015 - 02.2019

Server / Server Trainer

Mimi‘s Café
04.2011 - 03.2015

General Study -

My Ararat High

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Elise Epperson