Elise Garvin
Denver,CO
Summary
Forward-thinking, ambitious sales professional, fueled by curiosity, passion, and people. Dedicated to consulting businesses on digital transformation initiatives and ensuring unforgettable customer experiences. Exceptional account management, prospecting, and closing new business to drive impact. Strong desire to add value to a collaborative and creative sales team in the tech/SaaS industry.
Overview
6
6
years of professional experience
Work History
Commercial Account Executive
Datadog
02.2022 - 04.2023
- Developed a data-driven strategy to uncover and close 10+ new business opportunities each quarter, while consistently generating future pipeline of qualified meetings and prospects
- Performed and contributed to becoming the 'Highest Performing Commercial Sales Team in North America' Q/Q through collaboration, persistence, creativity, and urgency for follow through
- Negotiated additional product upsells and contract agreements, renewing contracts after thoroughly analyzing past contracts to offer appropriate changes and recommendations
- Retained all closed business through frequent communication and deep understanding of their business needs; learned and aligned with ever-changing strategic goals of each customer
- Spearheaded rigorous outbound prospecting methods shared across the organization; fueling growth, sparking fresh approaches, and ultimately leading to high-volume and high-quality discovery meetings / product demonstrations.
Enterprise Business Development
Freshworks
03.2021 - 03.2022
- Highly effective communicator: executing on 80+ cold calls/day and creatively craft personalized emails in effort to secure new business opportunities to fuel businesses growth
- Prioritize strategic account lists within 2 defined Enterprise territories (3,500 accounts)
- Conduct 2-3 hours of research/day on target prospects and organizations in effort to uncover potential opportunities regarding ITSM, CX, CRM solutions
- Initiate, consult, and conduct high level conversations with C-Level employees; understand and accurately articulate target customers business needs to drive sales activities with key customers
- Recognized on 'Weekly Spotlight' 10 months straight for acquiring new logos, volume of meetings booked, and weekly activity levels.
New Business Development/ Analyst
TruFlow Components
05.2020 - 03.2021
- Research and report market intelligence to CEO on competitors' developments; providing detailed insights and opportunities to optimize efficiency, growth, and customer satisfaction
- Develop and implement innovative prospecting and outbound sales strategies to gain presence in a new territory; effectively communicate product knowledge to customer
- Consult directly with Process Engineers to achieve cost-reduction through product offerings.
Server and Lead Host
Zelo
07.2018 - 07.2020
- Promoted to lead host in 2 weeks; promoted to waitress in 4 months, due to exceptional interpersonal skills, adaptability, attention to detail, conflict management skills, time management, teamwork, and dedication to creating unforgettable customer experiences
- Personally managed 50+ customer relationships; strategically planned for 100+ reservations/day-upholding detailed requests to optimize throughput and retention
- Operated as a leader of the host staff; facilitated training, effectively communicated tasks; cultivated positive morale, attentiveness, and professionalism.
Wings Team Marketing
Red Bull North America
03.2017 - 08.2019
- Credible product and brand expert; delivered product knowledge and successfully overcame objections with consumers; identified new markets to target infrequent consumers.
Education
Marketing Management -
University of St. Thomas, Opus College of Business
International Business - undefined
University of Tampa, Sykes School of Business
Skills
- Sales and Client Negotiations
- Strong Collaboration
- Prospecting
- CRM
- Leadership
- Project Management
- High level data-driven research
- Strategic Planning
- Adaptability
- Written & Verbal Communication
- Detail-Oriented
- Time Management
- Presentations & Product Demonstration
- Customer Relations
Websites
Leadership Experience
- VOLUNTEER, Awarded: National Presidential Volunteer Service Award for dedication to service, Village by Village Mission Trip| Volunteer Leader | Ghana, Africa, A Friend of Jack | Animal Foster, Dorothy Day Center | Women's Advocates | Jeremiah Program
- ATHLETE / CAPTAIN, Collegiate Sprinter | University of St. Thomas & University of Tampa, Captain | Varsity Hockey, Track & Field, Tennis, Breck Dance & Performing Arts
Timeline
Commercial Account Executive
Datadog
02.2022 - 04.2023
Enterprise Business Development
Freshworks
03.2021 - 03.2022
New Business Development/ Analyst
TruFlow Components
05.2020 - 03.2021
Server and Lead Host
Zelo
07.2018 - 07.2020
Wings Team Marketing
Red Bull North America
03.2017 - 08.2019
Marketing Management -
University of St. Thomas, Opus College of Business
International Business - undefined
University of Tampa, Sykes School of Business
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