Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Abacode Cybersecurity & Compliance
05.2021 - Current
Managed many complex engagements worth $100K - $500k with success.
Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Communicated project plans and progress to key stakeholders and project contributors.
Analyzed project performance data to identify areas of improvement.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Junior Project Manager
IPKEYS Power Partners
11.2019 - 05.2021
Created and implemented project tracking document to improve resource efficiency by approximately 20%.
Handled risk management to reduce or avoid project cost escalations, delays and failures.
Generated weekly and monthly status reports for helpful progress tracking.
Applied knowledge of industry best practices to improve project management processes.
Coordinated project meetings and confirmed relevant stakeholder awareness of tasks, goals and project timelines.
Updated customers and senior leaders on progress and roadblocks.
Developed and maintained project documentation for reliable records.
Prepared, maintained and distributed project reports to appropriate stakeholders.
Application Analyst II
Willis Knighton Health System, Physician Network
02.2018 - 11.2019
Standardize templates, documents, and database files used by clinical staff
Identified workflow issues and resolved to improve end user efficiency
Standardized implementation process for department by creating process for documentation of training, Go-Live, site visits, and support visits.
Trained staff on proper use of systems and conducted orientation seminars.
Created manuals and published guidelines for proper use of systems.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Documented clients' issues and processes of resolution.
Certified Ophthalmic Assistant
Highland Clinic (Ophthalmology)
05.2008 - 09.2017
Documented patient medical history and information utilizing NextGen with commitment to accuracy.
Operated and maintained ophthalmic equipment in alignment with safety procedures.
Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Maintained inventory of medical supplies and tools to address needs of patients.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Education
Bachelor of Applied and Natural Science - Health Information Informatics Management
Louisiana Tech University
Ruston, LA
02.2018
Skills
Requirements Gathering
Client Relationship Management
Project Planning
Schedule Coordination
Project Plan Development
Documentation and Reporting
Agile Methodology
Waterfall Methodology
Certification
Certified Associate in Project Management, Project Management Institute - April 2023
Timeline
Senior Project Manager
Abacode Cybersecurity & Compliance
05.2021 - Current
Junior Project Manager
IPKEYS Power Partners
11.2019 - 05.2021
Application Analyst II
Willis Knighton Health System, Physician Network
02.2018 - 11.2019
Certified Ophthalmic Assistant
Highland Clinic (Ophthalmology)
05.2008 - 09.2017
Bachelor of Applied and Natural Science - Health Information Informatics Management
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IT Cybersecurity Specialist & Program Manager at Department of Homeland Security (DHS) | Cybersecurity and Infrastructure Security Agency (CISA) | Cybersecurity Division (CSD)IT Cybersecurity Specialist & Program Manager at Department of Homeland Security (DHS) | Cybersecurity and Infrastructure Security Agency (CISA) | Cybersecurity Division (CSD)