ELISE KNUTOWSKI
Clermont
Summary
Reliable manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. With a history of thriving in team oriented environments.
Overview
12
12
years of professional experience
Work History
Sales Operation Manager
ComTec Systems
07.2024 - 02.2025
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Enhanced Salesforce efficiency by identifying and implementing process improvements.
- Created comprehensive user guides and provided support, helping users navigate the complexities of the Salesforce platform efficiently.
- Increased sales productivity, configuring and customizing Salesforce to meet specific business needs.
Inside Sales Representative
ComTec Systems
10.2022 - 07.2024
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
Business Development Specialist
ComTec Systems
09.2022 - 10.2022
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
Visual Merchandising Manager
Tory Burch
Orlando, Florida
07.2019 - 08.2022
- Focused daily on designing and implementing a creative visual merchandising strategy
- While taking a daily look at business needs to keep a high penetration through all KPIs
- As well as, continually inspiring and training team members in creative and logistical aspects of the retail business as a whole
Key Holder
Tory Burch
Orlando, Florida
07.2019 - 07.2021
- Day to day selling responsibilities, while being apart of the management team
- Key focuses included: reporting business analysis, corporate walk throughs, sales, merchandising, and opening and closing procedures
Stylist
BCBGMAXAZRIA
Orlando, Florida
02.2018 - 06.2019
- In charge of visual merchandising & creating trend focused designs while building a client portfolio
Server & Trainer
Millers Alehouse
Orlando, Florida
05.2013 - 01.2018
- Provided exceptional service to a high volume of daily customers
- While continually training new employees on service standards and menu items to improve onboarding processes
Education
High school or equivalent - General
Olympia High School
Orlando, Florida05.2010
Skills
- Pipeline management
- Salesforce optimization
- Operating procedures and policies
- Sales process optimization
- Staff training and development
- Driving business growth
- Building brand awareness
- Business Goals Alignment
- Microsoft Office Proficiency
- Data Organization
- Merchandise Planning Expertise
- Flexible Problem Solving
Timeline
Sales Operation Manager
ComTec Systems
07.2024 - 02.2025
Inside Sales Representative
ComTec Systems
10.2022 - 07.2024
Business Development Specialist
ComTec Systems
09.2022 - 10.2022
Visual Merchandising Manager
Tory Burch
07.2019 - 08.2022
Key Holder
Tory Burch
07.2019 - 07.2021
Stylist
BCBGMAXAZRIA
02.2018 - 06.2019
Server & Trainer
Millers Alehouse
05.2013 - 01.2018
High school or equivalent - General
Olympia High School
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