Elise Kruger
Warsaw,IN
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Barista
Wire and Steam Coffee Company
05.2021 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Social Media Manager
Wire and Steam Coffee Company
05.2021 - Current
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Education
No Degree - Microbiology
Purdue University
Fort Wayne05-2027
High School Diploma -
Warsaw Community High School
Warsaw, IN05-2023
Dual Enrollment - Criminal Justice
Ivy Tech
Warsaw, IN05-2023
Skills
- Friendly and outgoing
- Team Player
- Opening and closing duties
- Exceptional customer service
- Social Media
- Timely
- Responsive
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Barista
Wire and Steam Coffee Company
05.2021 - Current
Social Media Manager
Wire and Steam Coffee Company
05.2021 - Current
No Degree - Microbiology
Purdue University
High School Diploma -
Warsaw Community High School
Dual Enrollment - Criminal Justice
Ivy Tech
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