Elise Lature
Whittier,CA
Summary
Fast-learning HR professional with a proven track record of effectively managing various HR functions ranging from compliance and benefit administration, to risk management and employee safety programs. Drawing upon my extensive cross-cultural work experience, I aim to leverage my cultural intelligence, flexibility, and versatile experience to contribute toward the HR initiatives that aim to advance organizational objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Caldwell Physical Therapy
10.2023 - Current
- Maintain patient files and medical records
- Check in patients and manage patient requests, handle new patient intake
- Receive and record patient insurance information/payments to ensure patients’ accurate billing and collections
- Assist physical therapists with creating and updating HR policies and procedures for their employees and interns
- Identify and recommend changes to existing administrative processes to improve accuracy, efficiency, and quality care to our patients.
- Created tuition assistance policy and implementation plan.
Missionary to Cambodia
Evangelical Friends Mission (EFM)
01.2023 - 10.2023
- Lived and worked full-time in Cambodia
- Devoted first two years to full-time language learning and cultural learning
- Served as English Program Director at local NGO to prepare youth for future educational and employment opportunities
- Developed and implemented spiritual lessons to teach youth at seasonal leadership training school
- Empowered youth through lay counseling and mentorship
- Prepared annual budget for American missionary team and managed team finances.
- Prepared and delivered mission-related presentations to supporting churches and community groups in the U.S. to share about work in Cambodia
Missionary to Cambodia
Friends Church Southwest (FSW)
12.2016 - 12.2022
- Same role as with EFM (my team merged with EFM in 2023)
- Lived and worked full-time in Cambodia
- Devoted first two years to full-time language learning and cultural learning
- Served as English Program Director at local NGO to prepare youth for future educational and employment opportunities
- Developed and implemented spiritual lessons to teach youth at seasonal leadership training school
- Empowered youth through lay counseling and mentorship
- Prepared annual budget for American missionary team and managed team finances.
- Prepared and delivered mission-related presentations to supporting churches and community groups in the U.S. to share about work in Cambodia
Human Resources Director
Rowntree Gardens
07.2014 - 11.2016
- Managed HR department for senior living community with 320 employees
- Utilized HR Information Systems and pulled monthly, quarterly and annual reports to measure turnover and effectively decrease OT expenses
- Revamped policies and procedures for performance management system, mitigating organizational risk and building a fair process for employees.
- Championed change movement in the area of safety and worker's compensation by implementing a safety committee and rallying greater accountability for employee safety
- Optimized administrative processes for hiring, terminations, leaves of absences, and new employee onboarding/training
- Facilitated monthly employee engagement meetings, empowering supervisors to grow in leadership skills that would empower all employees
- Developed departmental spreadsheets for easy annual pay raise calculations, streamlining annual pay raise process to stay under budget
- Collaborated with payroll to ensure accurate payroll deductions, bonuses, and accruals
- Maintained knowledge of industry regulations and legislation to stay in compliance and prepare for future changes to budget or policy
- Supervised HR Assistant who maintained employee files and employee life cycle processes.
Human Resources Assistant
Rowntree Gardens
02.2013 - 06.2014
- Assisted HR director in administrative processes within hiring, terminations, benefit, etc.
- Took on various projects as assigned by HR Director
- Assisted in successfully switching over HR Department to new HR Information System and time clock
- Responded to employee inquiries regarding benefits and other HR topics
- Maintained various Human Resources databases for the purpose of reporting and compliance
- Studied and researched HR best practices and employment law
Manager and ESL Teacher
Daughters of Cambodia (NGO)
12.2010 - 10.2012
- Developed training program for chefs to mentor and teach trainees at NGO cafe
- Taught ESL to various groups of organization’s clients in order to provide a relevant job skill in tourism economy
- Assisted NGO Director in opening second NGO cafe to expand business. Purchased all cafe equipment
Education
Bachelor of Arts in Sociology -
Biola University
California, USA05.2010
Skills
- Emotional and Cultural Intelligence
- Coaching and Mentoring
- Public Speaking
- Benefits Administration
- Optimizing Policies
- Statistical Data Analysis
- HR Information System (ADP Workforce Now)
- Benefits Administration
- Legal Compliance
- Workers Compensation
- Handing Sensitive Situations
Accomplishments
TEFL Certification (Teaching English as a Foreign Language)
ITTT (International TEFL & Tesol Training)
July, 2021
Certification
TEFL (Teaching English as a Foreign Language) ESL certification, International TEFL and TESOL Training, 07/01/21
Languages
Cambodian
Full Professional
Timeline
Administrative Assistant
Caldwell Physical Therapy
10.2023 - Current
Missionary to Cambodia
Evangelical Friends Mission (EFM)
01.2023 - 10.2023
Missionary to Cambodia
Friends Church Southwest (FSW)
12.2016 - 12.2022
Human Resources Director
Rowntree Gardens
07.2014 - 11.2016
Human Resources Assistant
Rowntree Gardens
02.2013 - 06.2014
Manager and ESL Teacher
Daughters of Cambodia (NGO)
12.2010 - 10.2012
Bachelor of Arts in Sociology -
Biola University
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