Summary
Overview
Work History
Skills
Languages
Timeline
Barista
Elise Lebrasseur

Elise Lebrasseur

Rolesville,NC

Summary

With a proven track record at Self, I excel in periodization planning and fostering a culture of continuous learning, enhancing client satisfaction and retention. My expertise in high-intensity interval training and corrective exercise strategies has significantly boosted fitness levels, with a commitment to achieving exceptional results through innovative program design and effective team mentorship.

Overview

25
25
years of professional experience

Work History

Master Personal Trainer

Self
01.2005 - Current
  • Increased client fitness levels by designing and implementing personalized training programs tailored to individual needs.
  • Mentored junior trainers, providing guidance on best practices for program design and effective client interactions.
  • Continuously evaluated the effectiveness of clients'' training programs and made adjustments accordingly to ensure continuous progress towards their goals.
  • Facilitated educational workshops and seminars on various health and fitness topics for both clients and fellow trainers.
  • Conducted thorough fitness assessments to accurately determine clients'' physical capabilities and establish baseline metrics for tracking progress.
  • Developed comprehensive nutritional plans for clients, resulting in improved overall health and wellness.
  • Built strong rapport with clients through consistent communication regarding goals, progress updates, and adjustments to training plans as needed.
  • Managed scheduling, billing, and records maintenance for a diverse client base, ensuring efficient business operations.
  • Enhanced gym members'' experiences through the provision of exceptional customer service and support during training sessions.
  • Expanded clientele base by networking with local businesses and organizations to offer specialized fitness services tailored to their specific needs.
  • Delivered high-quality personal training sessions resulting in increased client satisfaction rates.
  • Collaborated with other fitness professionals in developing new strategies for optimizing client results while maintaining safety standards.
  • Led group exercise classes focused on strength training, cardiovascular endurance, flexibility, and balance improvement.
  • Streamlined processes related to session booking and payment handling, providing a more convenient experience for clients.
  • Contributed positively to workplace culture by actively participating in staff meetings/events and offering support/assistance when needed.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Designed specific workout systems for individual clients based on performance ability.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Developed specialized programs for athletes of all levels to reach competition goals.
  • Demonstrated proper form and technique to prevent injury.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Adapted classes to meet needs of participants with varying fitness levels.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Promoted safe and inclusive environment for club clients and members.
  • Set up and broke down equipment before and after classes.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.
  • Educated participants on proper nutrition and healthy lifestyle habits.
  • Assisted with marketing and promoting of classes and services.
  • Used music to motivate and energize classes.
  • Collaborated with other fitness professionals to develop and implement new programs.
  • Counseled participants on nutrition to help reach fitness goals.
  • Provided emergency first aid and CPR as needed.
  • Utilized effective record-keeping system for tracking customer information.
  • Developed and implemented fitness assessment system to evaluate progress of participants.
  • Promoted fitness classes to boost gym attendance.
  • Led aerobics, yoga, core strength and kickboxing classes.

Construction Worker

Resolution Solutions
06.2023 - 01.2024

Bartender Shift Manager

Homewood Suits Southern Pines
04.2021 - 12.2023
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
  • Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
  • Reduced wait times for customers by optimizing bartender shifts during high-traffic periods.
  • Evaluated staff performance regularly to identify areas of improvement or potential growth opportunities within the team structure.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
  • Developed innovative drink recipes that became popular among patrons, boosting sales and enhancing the establishment''s reputation.
  • Polished glassware, bussed tables, and removed debris to keep customer areas clean.
  • Implemented effective scheduling practices that maximized staff coverage during peak hours without exceeding budget limitations.
  • Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
  • Contributed to an increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages.
  • Increased efficiency by creating streamlined processes for opening and closing procedures, reducing labor costs while maintaining quality standards.
  • Spearheaded staff training sessions on relevant topics such as safe alcohol service, food handling practices, and customer engagement techniques.
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Served high customer volumes during special events, nights, and weekends.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Followed strict recipes and drink measurements to minimize product used.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Developed unique events and special promotions to drive sales.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Oversaw food preparation and monitored safety protocols.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Maximized quality assurance by completing frequent line checks.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Purchased food and cultivated strong vendor relationships.
  • Coordinated with catering staff to deliver food services for special events and functions.

Tanning Consultant Manager

Ultra Tanning & Contempo Day Spa
05.2021 - 07.2022
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Increased salon revenue through upselling tanning packages and retail products to clients.
  • Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
  • Maintained clean and stocked front counter area.
  • Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Exceeded monthly tanning product and membership sale quotas.
  • Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
  • Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
  • Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
  • Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
  • Contributed to a positive work culture by collaborating with colleagues, sharing expertise, and actively participating in staff meetings.
  • Maintained accurate client records to ensure seamless communication between staff regarding customer preferences and needs.
  • Kept abreast of industry trends by attending seminars, workshops, or trade shows relevant to the tanning business.
  • Ensured compliance with state regulations by monitoring client usage of tanning equipment and enforcing age restrictions.
  • Scheduled clients based on number of beds and booths with consideration of walk-in averages.
  • Updated computer system with client schedules, inventories and spa information.
  • Boosted customer retention rate through proactive follow-up calls to remind clients of upcoming appointments or promotions.
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Assisted in retaining clientele through exceptional customer service, building rapport, and addressing concerns promptly.
  • Assisted in inventory management, ensuring adequate stock levels were maintained while minimizing wastage due to expired products.
  • Streamlined appointment scheduling process for improved efficiency and reduced wait times for clients.
  • Sold Product to clients to increase salon profits by Number%.
  • Collaborated with team members to create promotional events that attracted new clients and increased overall sales.
  • Cultivated strong relationships with vendors to secure competitive pricing on high-quality tanning supplies and equipment.
  • Supported the salon in achieving its financial and operational goals through consistently meeting or exceeding individual sales targets.
  • Participated in team meetings and staff training sessions.
  • Preserved patient safety by following safety protocols.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Helped clients to maintain independence and quality of life.
  • Facilitated transportation to and from appointments.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Assisted clients with physical therapy exercises.
  • Provided emotional support and companionship to clients.
  • Monitored and reported any changes in clients' physical and mental health.
  • Provided assistance with medication management.
  • Maintained entire family's schedule and organized events.
  • Developed and implemented activities to improve clients' quality of life.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Coordinated appointments with medical professionals.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Launched quality assurance practices for each phase of development
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Security Officer

Allied Universal Security Services
02.2020 - 07.2021
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
  • Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Combat Medic (68W)

US Army
06.2004 - 07.2020
  • Assisted in the development and execution of realistic training scenarios simulating battlefield injuries, honing both individual proficiencies and collective teamwork capabilities within the unit.
  • Served as a trusted advisor for unit leaders on healthcare-related matters, leveraging medical expertise to promote informed decision-making during critical situations.
  • Ensured the proper handling of sensitive medical information by adhering to strict privacy regulations and maintaining detailed patient records.
  • Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.
  • Improved overall mission effectiveness by providing critical medical support during high-stress situations in various environments.
  • Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
  • Completed patient care reports and checklists of daily duties per established military practices, guidelines, and regulations.
  • Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols.
  • Supported military operations as an integral member of a highly skilled combat team, showcasing professionalism under pressure while prioritizing casualty care amidst hostile conditions.
  • Promoted safety awareness among fellow soldiers by conducting injury prevention briefings before field exercises or deployments.
  • Participated in joint exercises alongside foreign military forces, adapting medical procedures to align with international protocols when necessary.
  • Cultivated a supportive learning environment for junior medics through active mentorship and constructive feedback, fostering professional growth within the team.
  • Conducted comprehensive training sessions to non-medical personnel on essential first aid skills and emergency response techniques.
  • Expedited casualty evacuations by effectively utilizing available transportation assets such as helicopters or ground vehicles for swift transportation of patients to definitive care.
  • Demonstrated knowledge of pharmacological agents and safely administered medications in stressful field settings.
  • Reduced recovery time for injured personnel by administering appropriate treatments and coordinating evacuation procedures.
  • Continuously updated clinical skills and knowledge base by attending relevant military courses, seminars, and workshops, ensuring the delivery of best-practice care at all times.
  • Maintained operational readiness with thorough inventory management of medical supplies and equipment.
  • Developed and deployed triage skills and delivered optimal emergency care in combat environments.
  • Delivered emergency medical treatment at point of wounding on combat battlefields.
  • Perfected careful handling, lifting and moving of patients from point of incident to stretcher, ambulance or helicopter.
  • Coordinated with higher echelons to ensure accurate reporting of casualties, facilitating efficient resource allocation during operational planning processes.
  • Assessed needs and conditions of assigned patients and gathered critical patient health information.
  • Established rapport with local populations while participating in humanitarian missions, offering culturally sensitive medical assistance and fostering positive relations.
  • Enhanced team efficiency by providing timely medical care and lifesaving interventions to fellow soldiers during combat operations.
  • Strengthened communication between medical personnel by implementing standardized documentation practices and sharing pertinent patient information.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans for complex injuries, ensuring optimal patient outcomes.
  • Kept combat zone work environments as clean and organized as possible and maintained unit in constant state of readiness.
  • Enhanced soldier resilience through continuous mental health assessments and tailored stress management strategies implementation.
  • Worked as crisis team member and clearly communicated with other health care members to best care for patients with diverse military wounds.
  • Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
  • Administered first-aid treatment to reduce pain and minimize risk of complications.
  • Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
  • Took patient health histories and asked questions to determine cause of illness or injury.
  • Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
  • Monitored patients' vital signs to assess condition and identify necessary medical interventions.
  • Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
  • Placed patients on backboards or stretchers to safely load into ambulance.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
  • Contacted medical facilities or departments to schedule patients for tests or admission.
  • Liaised with police, fire department and other emergency responders to manage emergency scenes.
  • Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
  • Responded to emergency calls to provide immediate and life-saving medical care.
  • Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
  • Communicated patient information and updates to hospital staff for smooth transition.
  • Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
  • Inspected equipment and resolved deficiencies prior to in-service operations.

Firefighter Emt

Kenai Fire Department
06.2005 - 07.2009
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
  • Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
  • Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
  • Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
  • Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
  • Reduced response times to emergencies by effectively coordinating with dispatch and other first responders.
  • Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
  • Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
  • Controlled hazardous materials and waste incidents to avoid fires and injuries.
  • Conducted search and rescue operations during natural disasters, locating trapped individuals and providing assistance as needed.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
  • Developed and implemented fire safety plans to increase preparedness and rapid response.
  • Operated hoses, pumps, ladders and other firefighting equipment.
  • Responded to emergency calls and provided medical assistance to injured individuals.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Assisted with regular maintenance of firefighting equipment.
  • Completed training to stay in peak physical fitness and handle challenging tasks.
  • Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
  • Prepared incident reports detailing personnel, location and results of each call.
  • Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
  • Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
  • Effectively supported fire suppression by setting up and maintaining water supply lines.
  • Assisted in prevention of fires through public education programs.
  • Performed maintenance on water tanks, fire hoses and other firefighting equipment.
  • Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
  • Conducted fire drills and trained new recruits in use of firefighting equipment.
  • Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
  • Evaluated areas after containing fires to identify and suppress hot spots.
  • Diagnosed and located hazardous materials and other sources of fires.
  • Inspected fire and life safety systems and equipment for proper placement at properties.
  • Carried out fire inspections to identify fire hazards and recommend corrective measures.
  • Contributed to fire investigation reports and provided testimony in court.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
  • Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
  • Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
  • Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
  • Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
  • Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Increased patient comfort during transport by providing compassionate care and addressing individual needs.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
  • Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
  • Promoted community health by participating in public outreach initiatives such as CPR classes and first aid demonstrations.
  • Enhanced the reputation of the EMS service within the community by delivering exceptional patient care during high-stress situations.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Strengthened relationships between EMS providers and local hospitals with clear communication channels aimed at enhancing patient outcomes.
  • Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
  • Facilitated timely patient transfers to specialized facilities for advanced care when necessary.
  • Contributed to higher survival rates with prompt administration of pre-hospital treatments such as oxygen therapy and medication administration.
  • Supported fellow EMTs through active participation in shift debriefings, discussing challenges faced during calls to foster collective learning experiences.
  • Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Safeguarded public health by promptly reporting potential outbreaks or patterns of illness observed during call responses.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Administered treatments in Type situations with accuracy, safety and speed.
  • Provided education to familiarize patients with medical treatments and self-care.
  • Responded to 911 calls for medical emergencies.
  • Assisted with lifting and moving patients.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Delivered emotional support to patients and families.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Observed patient behavior to report changes to medical personnel.
  • Collaborated with medical doctors and other healthcare professionals.
  • Trained new EMTs on proper protocols and procedures.
  • Handled patient transfers from one medical facility to another.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Immobilized patient for placement on stretcher and ambulance transport.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Utilized communication devices to maintain contact with supervisors.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Educated public on emergency medical services.
  • Conducted patient intake and triage procedures.
  • Dispensed medications and monitored patient reactions.
  • Performed medical tests and collected samples for laboratory analysis.
  • Provided patient families with post-medical care instructions.

Retail Store Sales Manager

Abercrombie &Fitch
03.1999 - 10.2006
  • Boosted customer satisfaction levels through attentive service, timely resolution of issues, and personalized recommendations.
  • Coordinated with other store managers within the retail chain to share best practices, problem-solve challenges, and contribute to overall company success.
  • Led visual merchandising efforts to create appealing displays that showcased new products and promoted seasonal trends effectively.
  • Cultivated a culture of continuous improvement by regularly soliciting staff feedback and implementing changes that fostered growth and increased job satisfaction.
  • Implemented comprehensive training programs for new hires that emphasized sales techniques, product knowledge, and customer service best practices.
  • Oversaw all aspects of store financials including budgeting, forecasting, P&L analysis, and expense control to meet or exceed revenue goals.
  • Enhanced the in-store experience for customers by offering engaging events, workshops, and loyalty programs tailored to their interests.
  • Analyzed sales data to identify patterns in consumer behavior and adjust merchandise assortments accordingly for maximum profitability.
  • Championed the use of technology within the store environment for improved efficiency in tasks such as inventory management or point-of-sale operations.
  • Reduced employee turnover rates with proactive retention initiatives, regular performance reviews, and targeted professional development opportunities.
  • Managed store inventory to ensure optimal stock levels, accurate records, and minimized shrinkage through loss prevention measures.
  • Increased overall store sales by implementing effective merchandising strategies and leveraging customer insights.
  • Ensured compliance with company policies and federal/state regulations by maintaining accurate documentation and conducting regular audits of store procedures.
  • Elevated the reputation of the store in the local community by participating in charitable events, forging partnerships with area organizations, and providing exemplary customer service.
  • Balanced scheduling requirements to ensure adequate staffing levels during peak shopping hours while minimizing labor costs.
  • Streamlined store operations by identifying inefficiencies and implementing process improvements for increased productivity.
  • Developed a high-performing sales team by providing ongoing coaching, setting clear expectations, and fostering a positive work environment.
  • Built strong relationships with vendors to negotiate favorable terms, secure exclusive merchandise offerings, and improve supply chain efficiency.
  • Collaborated with marketing teams to execute promotional campaigns that drove foot traffic and increased brand awareness in the local community.
  • Established open lines of communication between staff members to facilitate teamwork and promote information sharing across departments.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Created employee schedules to align coverage with forecasted demands.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Supported executive and marketing departments in promotional asset development, material deadlines, and product approvals.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Recruited, hired and trained Number associates to develop into productive team members with excellent product knowledge.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Implemented systems and procedures to increase sales.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Organized promotional events and interacted with community to increase sales volume.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Facilitated business by implementing practical networking techniques.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Drove sales by developing multi-million dollar contract sales.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Construction Worker

A&M
05.1999 - 07.2006
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Operated power equipment to move materials and promote job efficiency.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
  • Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
  • Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
  • Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
  • Developed strong relationships with suppliers, negotiating favorable pricing terms that contributed to overall project savings without sacrificing quality materials or service levels.
  • Demonstrated a strong commitment to environmental sustainability through proper waste disposal measures, recycling initiatives, and eco-friendly construction practices when possible.
  • Mentored junior team members, providing guidance on construction methods and techniques to improve their skillsets over time.
  • Assisted in the preparation of accurate project bids by providing detailed estimates for labor, materials, and equipment costs based on historical data and industry benchmarks.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Installed drywall, siding and other structural components.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Worked on sites, installing roofs and other exterior components.
  • Helped with door and window installations.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Helped with erecting scaffolding and ladders.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Operated forklifts and boom lifts to complete various tasks.

Skills

  • Periodization Planning
  • Corrective Exercise Strategies
  • High-Intensity Interval Training
  • Continuing Education Commitment

Languages

English
Full Professional

Timeline

Construction Worker

Resolution Solutions
06.2023 - 01.2024

Tanning Consultant Manager

Ultra Tanning & Contempo Day Spa
05.2021 - 07.2022

Bartender Shift Manager

Homewood Suits Southern Pines
04.2021 - 12.2023

Security Officer

Allied Universal Security Services
02.2020 - 07.2021

Firefighter Emt

Kenai Fire Department
06.2005 - 07.2009

Master Personal Trainer

Self
01.2005 - Current

Combat Medic (68W)

US Army
06.2004 - 07.2020

Construction Worker

A&M
05.1999 - 07.2006

Retail Store Sales Manager

Abercrombie &Fitch
03.1999 - 10.2006

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Elise Lebrasseur