Elise McConnell
TX
Summary
Results-driven Information Management Analyst known for high productivity and efficient task completion. Specialized in data analysis, information governance, and records management with strong abilities to synthesize large datasets into actionable insights. Excel in communication, problem-solving, and teamwork, ensuring successful project outcomes and effective collaboration across departments.
Overview
18
18
years of professional experience
Work History
Information Management Analyst
USAA
San Antonio, TX
11.2020 - Current
- Company Overview: Marketing and Growth Office
- Monitor monthly dashboards for errors and collaborate with Information Steward for remediation
- Review and approve data lineage documentation, including source-to-target and data flows
- Develop Data Quality Rules for Critical Data Elements by working with the business subject matter experts, IT, and vendors
- Support Enterprise Governance Standards and Data Management Practices
- Marketing and Growth Office
Plan Operations Specialist
National Life Group
Addison, TX
04.2014 - 06.2020
- Appointed by the former Senior Vice President of Marketing to new product development research team
- Data management and quality control of all annuity employer relationships
- Primary representative to Third Party Administrator partners, specializing in SPARK audits
- First point of contact for internal data quality management and communication, managing a team email averaging 1,000 per month
- Oversaw and administered Agent Slot Bonus programs
- Beta tester for system upgrades and conversions
Office Administrator
Gilliam Insurance Agency
Hurst, TX
11.2011 - 03.2013
- Oversaw the day-to-day operation of the agency
- Served as primary customer relations representative
- Sold home, life, business, and auto insurance policies
Agent
Farmers Insurance Group
Plano, TX
10.2010 - 10.2011
- Company Overview: District Office
- Initiated marketing strategy contacting over 100 potential clients per week through a combination of direct mail, cold calling, and face-to-face contact
- Sold life, home, auto and business policies to clients because of successful marketing activities
- District Office
Associate Marketing Administrator
Platinum Career Coaching Group
Waco, TX
06.2010 - 08.2010
- Organized Second Annual Shifting Paradigms Entrepreneur Conference and Expo
- Prepared marketing campaign and media package for Shifting Paradigms Conference
- Served as communications representative for clients
Assistant to the Executive Director
Singenis Corporation
Lubbock, TX
05.2008 - 08.2008
- Maintained positive public relations through phone customer service
- Analyzed data to update company customer information systems database using CUSI software
- Exceeded corporate expectation by completing over 200 service orders in less than a week, a result that was 5 times the normal rate
Assistant to the Executive Director
Amarillo Education Foundation
Amarillo, TX
01.2007 - 05.2007
- Company Overview: (Non-profit)
- Created standardized filing practices for foundation board meeting records
- Co-coordinated Walk for Education Fundraiser with Executive Director including collection of donations
- (Non-profit)
Education
Bachelor of Business Administration - Marketing, Management Information Systems
Baylor University
Waco, TXSkills
- Product and system knowledge
- Leadership and organization
- Quality control and data management
- Creative product development
- Project management
- Microsoft Office proficiency
- IBM Information Analyzer
- IBM Information Governance Catelogue
- Data governance expertise
- Alation utilization
Affiliations
- USAA MOSAIC
- National Life Group Women’s Insight Network
- Association of Information Technology Professionals
- Baylor Business Women’s Association
- Delta Epsilon Iota Academic Fraternity
- Sigma Tau Transfer Academic Fraternity
Volunteer Experience
- Ronald McDonald Christmas Trains at North Park Mall
- Rainbow Room Community Partners of Dallas
- Meals on Wheels
- North Texas Food Bank
- Habitat for Humanity, Collin County
Licenses And Accreditations
Professional Licenses, Licensed in property and casualty insurance, Licensed in life insurance
Timeline
Information Management Analyst
USAA
11.2020 - Current
Plan Operations Specialist
National Life Group
04.2014 - 06.2020
Office Administrator
Gilliam Insurance Agency
11.2011 - 03.2013
Agent
Farmers Insurance Group
10.2010 - 10.2011
Associate Marketing Administrator
Platinum Career Coaching Group
06.2010 - 08.2010
Assistant to the Executive Director
Singenis Corporation
05.2008 - 08.2008
Assistant to the Executive Director
Amarillo Education Foundation
01.2007 - 05.2007
Bachelor of Business Administration - Marketing, Management Information Systems
Baylor University
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