Elise Medlock

Properly contacted hospitals and medical professionals and/or practitioners for prescription clarification, alteration, and resubmission to ensure patient safety and insurance compliance.

Exhibited utmost adaptability and critical thinking with every presented and time sensitive prescription insurance discrepancy, denial, or complication.

Displayed respect and empathy as many families require assistance and education in regards to their member's transitional health plan trajectory or continuum.

Kept constant communication with patients amidst upholding HIPPA regulations in order to protect private and sensitive health information.

Consistently coordinated with associates and pharmacists to guarantee compliance with proper procedures of medication and vaccination handling, disposal, and dispatch provided by the CDC and FDA.

Upheld strict health and safety standards, while thriving in a fast paced environment tending to copious unpredictable concerns.

Collaborated with many to increase overall efficiency, customer satisfaction, communication, and relation building.

Promptly served patrons through recording and completing transactions whilst simultaneously resolving guest concerns.

Trained and monitored new employees on company procedures, guidelines, and the maintenance of proper sanitation.