Elise Prescott
Omaha,NE
Summary
Dynamic and results-oriented professional with extensive experience in customer service and team leadership. Excelled in creating positive environments, fostering relationship building, and ensuring safety and satisfaction. Skilled in CPR/first aid and motivational leadership, with a proven track record of enhancing team efficiency and customer loyalty.
Overview
3
3
years of professional experience
Work History
Barista
Scooters Coffee Shop
11.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Family Swim Supervisor
Lifetime Fitness Center
08.2023 - Current
- Enforced pool rules and regulations while providing excellent customer service.
- Assisted with the maintenance of the facility, including cleaning, organizing, and restocking supplies.
- Conducted regular inspections of pool water quality using proper testing methods that ensured adherence to health department standards.
- Coordinated special events such as pool parties, ensuring smooth operations from planning to execution stages.
- Monitored pool area, ensuring the safety of patrons at all times.
- Oversaw up to 15 lifeguards a shift and improved team efficiency by assigning daily tasks.
USA Swim Coach
Lifetime Fitness Center
08.2023 - Current
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Provided individualized attention during practice sessions to ensure progress toward personal goals for each swimmer.
- Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
- Conducted regular parent meetings to discuss athlete progress, expectations, and address any concerns or questions about the program.
- Coached youth aged 5 to 17 for a competitive swim team and oversaw event participation.
- Planned and executed themed home swim meets once a month.
Aquatics Swim Instructor
Lifetime Fitness Center
02.2023 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Took notes strengths and weaknesses of each child in class to track progress.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Lifeguard
Lifetime Fitness Center
11.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Barista
Starbucks
05.2022 - 11.2023
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Bachelor of Science - Public Health
University of Nebraska At Omaha
Omaha, NE05-2028
High School Diploma -
VJ Angela Skutt Catholic
Omaha, NE05-2024
Skills
- Friendly and outgoing
- Motivational leadership style
- Certification in CPR and first aid
- Policy enforcement
- Creative thinking
- Relationship building
Timeline
Barista
Scooters Coffee Shop
11.2024 - Current
Family Swim Supervisor
Lifetime Fitness Center
08.2023 - Current
USA Swim Coach
Lifetime Fitness Center
08.2023 - Current
Aquatics Swim Instructor
Lifetime Fitness Center
02.2023 - Current
Lifeguard
Lifetime Fitness Center
11.2022 - Current
Barista
Starbucks
05.2022 - 11.2023
Bachelor of Science - Public Health
University of Nebraska At Omaha
High School Diploma -
VJ Angela Skutt Catholic
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