Elise Rice
Monroe,MI
Summary
Compassionate Certified Phlebotomy Technician with hands-on clinical training and national certification. Skilled in venipuncture, capillary puncture, and special collection techniques. Focused on delivering high-quality patient care and fostering patient comfort through effective communication and rapport-building.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dietary Aide
Seacrest Nursing and Rehab Center
Monroe, Mi
11.2025 - Current
- Prepared and served nutritious meals to residents adhering to dietary guidelines.
- Coordinated meal delivery by organizing trays and food service carts for residents.
- Ensured cleanliness and organization of kitchen and dining areas to promote a safe and pleasant dining experience.
- Followed safety standards for food handling and sanitation procedures daily.
- Managed food inventory, promptly reporting shortages to kitchen supervisor to maintain adequate supply for meal preparation.
Supervisor
Kohl's
Monroe, MI
09.2019 - 12.2020
- Directed and supervised team of 15 employees in daily operations, improving workflow and ensuring task completion.
- Supervised and trained team members, enhancing their performance in daily tasks.
- Managed conflict resolution and scheduling, enabling smooth operational flow and team collaboration.
- Ensured high standards of organization and communication within the team, fostering a cohesive work environment.
- Resolved customer inquiries promptly, fostering positive shopping experiences.
Assistant General Manager
Rack Room Shoes
Sunbury, OH
04.2016 - 12.2018
- Led team to exceed sales goals and KPIs
- Managed staff and store operations to ensure efficient inventory handling
- Trained new employees to enhance customer satisfaction and service quality
Education
Phlebotomy Training Certificate -
Phlebotomy Training Specialists
Columbus, OH06.2025
Skills
- Venipuncture and capillary collection
- Infection control and sanitization
- Personal protective equipment (PPE)
- Patient identification and care
- Safety protocols and HIPAA compliance
- Communication skills and customer service
- Leadership and teamwork
- Dependability and reliability
- Time management and organization
- Inventory management and specimen handling
- Medical terminology proficiency
- Conflict resolution strategies
Certification
Certified Phlebotomy Technician (CPT), National Healthcare Certification Organization (NHCO), N25102612, 07/08/25, 07/08/27
Clinical Experience
40 successful venipunctures. Trained in blood collection, patient identification, PPE use, order of draw, specimen handling, and infection control, Focus on patient comfort, safety, and accurate labeling
Timeline
Dietary Aide
Seacrest Nursing and Rehab Center
11.2025 - Current
Supervisor
Kohl's
09.2019 - 12.2020
Assistant General Manager
Rack Room Shoes
04.2016 - 12.2018
Phlebotomy Training Certificate -
Phlebotomy Training Specialists