Elise Spaulding Pavelko
Riverview,FL
Summary
Dynamic and results-driven leader with a forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building teams and the ability to lead cross-functional projects, develop strategic initiatives, and enhance organizational performance. Adept at navigating ambiguity, influencing stakeholders, and driving continuous improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Vice President of Operational Excellence
The Reserves Network
03.2024 - Current
- Guide and mentor Vice Presidents and Regional Managers, empowering their professional growth and enhancing operational leadership
- Develop and implement comprehensive training programs to refine leadership skills, drive operational excellence, and adhere to industry best practices
- Foster a culture of continuous improvement and innovation, encouraging creativity and efficiency within the operations team
- Provide strategic input to the executive team, contributing to organizational strategy and decision-making
- Develop and execute interpersonal and communication skills to build strategic relationships with key decision-makers, fostering long-term partnerships
- Contribute to achieving company goals by aligning operational strategies with broader organizational objectives and the VTO (Vision Traction and Organizer)
- Establish and cultivate strategic relationships with vendors, enhancing service delivery and operational efficiency
- Collaborate with Vice Presidents and Regional Operations Managers to formulate and implement business strategies that meet or exceed goals and objectives
- Assist Specialty Vice Presidents in designing and executing improved operational and service strategies to increase market share and ensure profitability
- Collaborate with the executive team in the due diligence process for potential acquisitions, evaluating operational compatibility and synergies
- Work with support teams to develop detailed integration and training plans for new acquisitions, ensuring smooth transitions and alignment with company standards
- Provide hands-on operational training, guidance and support during the post-acquisition phase, optimizing processes and facilitating seamless assimilation into the company structure
- Drive technological advancements and process innovations to enhance operational efficiency and compliance
- Engage with industry professionals to develop and implement operational best practices and efficiencies
- Identify and refine operational and service indicators to prioritize becoming the employer of choice
- Develop, manage, and report on KPIs and metrics for market operations, ensuring transparency and accountability for operational excellence
Director of Operational Training and Performance
The Reserves Network
07.2018 - 03.2024
- Lead and supported the training efforts of six trainers and mentors to develop and facilitate companywide learning and performance initiatives to enhance the knowledge of over 350 internal employees, across over 50 locations, through fun and engaging remote, webinar, classroom, video and deskside trainings in the areas of recruiting, customer service, employment compliance, safety, sales, technical systems, internal policies and procedures
- Managed the allocation and schedules of these resources
- Collaborated with C-level, Sr VPs, VPs, Directors and Managers to set KPIs and align training with business goals
- Proactively identified auxiliary partners and technologies to maximize process efficiencies, staff development and promote company objectives
- Managed the relationships with these partners and collaborate to advance effective usage through trainings, recognition programs and contests
- Oversaw the development and management of internal staff onboarding for recruiting, sales and management positions
- Tracked learning progress of employees through an internal measurement system
- Supported business growth and new revenue streams by providing training consulting to customers on leadership, recruiting and customer service through classroom and remote workshops in addition to coaching calls
- Designed and managed project plans including the successful migration and implementation of new technologies including the launch of a mobile app, multiple Office 365 tools, and a new ATS system in under 2 months from start to finish. These projects included redesigning processes and materials, collaborating with the vendor on mapping and conversion, system testing, and designing and managing companywide training for 150 employees within a 3-4-week period or as planned
- Evaluated workflow processes and implement improvements to increase business productivity and profits.
Corporate Trainer
The Reserves Network
06.2015 - 07.2018
- Provided ongoing operational and systems training on recruiting, interviewing, onboarding, sales, marketing and risk to all levels of staff
- Communicated training progress through summary reports and recaps to operational leaders
- Partnered with Management and HR to develop, manage and facilitate new hire onboarding and assisted in the planning, coordinating and conducting of operations training classes to acquaint new staff employees with company policies and procedures
- Coordinated and conducted trainings through the use of webinars, on-the-job training, and departmental communications formulating teaching outlines and determining instructional methods such as individual training, group instruction, demonstrations, webinars and online training
- Suggested and implemented process improvement changes
- Developed trainings and curricula for classroom and web-based courses as well as teaching aids such as training tips, manuals, workflows, checklists, multimedia visual aids and training videos.
Staffing Specialist/Staffing Supervisor
TempWise, an affiliate of The Reserves Network
02.2013 - 06.2015
- Provided staffing support for Administrative, Professional, Clerical and Light Industrial positions across an array of industries within the Tampa Bay area
- Used effective recruiting practices to source for prospective employees with an array of skills and industries via various job boards, social media platforms, and events
- Processed and reviewed employment applications; coordinated and conducted phone and face to face interviews in order to determine appropriate candidacy for positions; discussed position duties and responsibilities, compensation, benefits, schedules, working conditions and promotion opportunities
- Acted as liaison between management and employees by handling and investigating questions, concerns, grievances, interpreting and administering contracts and helping resolve work related problems
- Performed all onboarding duties including the collection and completion of all required documents, I-9 and E-Verify, reference checking, testing etc
- Featured as a contributing writer to the Tampa Bay Times’ Job Talk section, providing information and guidance for local job seekers in 2014.
Education
Bachelor of Science - Biology
The University of Tampa
Tampa, FL08.2010
Skills
- EOS Practices (Entrepreneurial Operating System)
- Demonstrated high level of organization and attention to detail
- Proven ability to think creatively, learn and solve problems quickly
- Work with strict confidentiality as part of a team and individually to accomplish goals
- Proven ability to collaborate and lead teams remotely with success for over 8 years
- Microsoft Office Applications including 365
- Savvy with social media (LinkedIn, Twitter, Facebook, Instagram, Pinterest, Yelp, TikTok, Hootsuite etc) and technology Frequent use of Avionté – Applicant Tracking System (ATS), Ammyy / AeroAdmin, Equifax and I-9 Management System, HireTECH, Adobe, Zoom Meeting, Clearslide, OnTask, WuFoo, kahoot!, Trello
Certification
- Certified Staffing Professional (CSP), American Staffing Association, 2018
Certification focused on employment and labor law at both the federal and state level
Timeline
Vice President of Operational Excellence
The Reserves Network
03.2024 - Current
Director of Operational Training and Performance
The Reserves Network
07.2018 - 03.2024
Corporate Trainer
The Reserves Network
06.2015 - 07.2018
Staffing Specialist/Staffing Supervisor
TempWise, an affiliate of The Reserves Network
02.2013 - 06.2015
Bachelor of Science - Biology
The University of Tampa
- Certified Staffing Professional (CSP), American Staffing Association, 2018
Certification focused on employment and labor law at both the federal and state level
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