Insurance Intern
- Cleaned up folders by removing old forms and organizing them with consistent labels.
- Partnered with staff to identify current contact info (business and/or specific UW contact info)
- Updated the carrier information for 15 carriers.
- Recorded an instructional training video that will be used to transition the task to.
- Provided backup support for the front desk.
- Connected with 181 cert holders requesting email addresses, reducing the amount of manual work and time spent faxing certs.