Elise Untersee
Dallas,Texas
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
27
27
years of professional experience
Work History
Floral Design Assistant
A Stylish Soiree
03.2014 - 12.2022
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Prepared potted plants and bouquets based on customer requirements.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Medical Receptionist
Dr, Chris Abel
01.2000 - 01.2005
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
- Received and routed laboratory results to correct clinical staff members.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Medical Receptionist
Dr. Frank Payne
05.1997 - 01.2000
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Transcribed phone messages and relayed to appropriate personnel.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Received and routed laboratory results to correct clinical staff members.
- Organized paperwork such as charts and reports for office and patient needs.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assisted with medical coding and billing tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Residential Real Estate Agent
Adleta and Poston
03.1996 - 08.1999
- Listing and Selling Residential Property
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Guided clients from beginning to end of home buying process in choosing right property.
Education
High School Diploma -
Episcopal School of Dallas
Dallas, TXCore Requirements
Brookhaven Community College
Farmers Branch, TXSkills
- HIPAA Guidelines
- Critical Thinking
- Front Desk Operations
- Patient Relations
- Appointment Scheduling
- Co-Payment Collection
- Computer Proficiency
- Insurance Verification
- Patient Database Maintenance
- Telephone Etiquette
- Claim Verifications
- Medical Billing and Coding
Timeline
Floral Design Assistant
A Stylish Soiree
03.2014 - 12.2022
Medical Receptionist
Dr, Chris Abel
01.2000 - 01.2005
Medical Receptionist
Dr. Frank Payne
05.1997 - 01.2000
Residential Real Estate Agent
Adleta and Poston
03.1996 - 08.1999
High School Diploma -
Episcopal School of Dallas
Core Requirements
Brookhaven Community College
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