Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Elise Urizar

Denver,CO

Summary

Dedicated and customer-focused professional with extensive experience in providing exceptional service and support. Skilled in troubleshooting and resolving customer issues efficiently. Highly effective at managing multiple simultaneous tasks in busy environments. Demonstrates a consistent positive attitude and creates welcoming atmosphere for customers and colleagues. Seeking to leverage these strengths in a dynamic customer service role.

Overview

8
8
years of professional experience

Work History

Hearing Aid Attendant

Costco
02.2023 - Current
  • Executed daily tasks such as restocking supplies, scheduling customers, processing payments, and assisting with questions or concerns
  • Maintained accurate records of customer transactions adhering to confidentiality requirements.
  • Proficient in troubleshooting and resolving technical issues related to hearing aids and accessories.
  • Communication with manufacturers to guarantee punctual delivery of shipments in alignment with customer appointments.
  • Documented items purchased, returned or exchanged to enable tracking history and maintain accurate records.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.

Cashier

Costco Wholesale
04.2016 - Current
  • Promoting customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Using POS systems to request and record customer orders and process checks.
  • Assisting members by answering questions to fulfill there requests/ needs utilizing the AS400.
  • Reviewing cash drawer at start and end of each shift, accounting for errors and resolving any miscalculations.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Livermore Valley Charter Preparatory High School
Livermore, CA
4 2014

Skills

  • Documentation skills
  • Record keeping
  • Cash management
  • Customer Service
  • Product promotions
  • Strong Work Ethic
  • Patience and understanding
  • Supply Restocking
  • Incident Reporting
  • Inventory and supply
  • Team player attitude
  • Quality Assurance
  • Initiative and Self-Motivation

Accomplishments

Directed, filmed, and edited a video for a company wide presentation on the importance of Costco's policies and procedures for bakery department mangers and cake decorators.

Timeline

Hearing Aid Attendant

Costco
02.2023 - Current

Cashier

Costco Wholesale
04.2016 - Current

High School Diploma -

Livermore Valley Charter Preparatory High School

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Elise Urizar