Kelli Elise Felix
Summary
I possess strong leadership skills and expertise in executing successful business plans, strategies, and partnerships, resulting in improved performance and growth. My creativity and ability to generate innovative ideas enable me to handle multiple projects with precision, ensuring that company goals are achieved. Additionally, I excel in organizing work, prioritizing tasks and delegating responsibilities to ensure that company expectations and requirements are met. Effective communication is also one of my strengths, allowing me to meet performance and productivity standards while complying with policies and regulations. Over the years, I have gained extensive knowledge and achieved notable success in exceeding sales and revenue objectives. I am confident that my skills and experience will be valuable contributions to your company's culture, vision, and future growth.
Overview
12
12
years of professional experience
Work History
Director of Business Development
Pritchard Industries
10.2020 - Current
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Negotiated prices and services with customers and vendors to decrease expenses and increase profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for the new organization.
- Manages daily operations within the organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Worked in a matrix management environment with oversight of division-level managers, operations, sales, finance, human resources, safety, and compliance.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate customized customer experiences.
- Consistently addressing, evaluating, and solving the needs of 60+ accounts by collaborating with key- decision makers each to maintain our established personalized plans that foster strong, lasting partnerships.
- Effectively negotiating contractor prices, terms, and service contract agreements.
Real Estate Agent
Camelot Properties, LLC
03.2018 - 04.2023
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Communication, honesty, and trust are core values as report is necessary to establish and maintain these relationships.
- Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Provider Relations Manager
AseraCare Hospice
11.2015 - 03.2018
- Established solid and dependable partnerships with referral sources by emphasizing our unparalleled advantages over competitors. This approach proved to be highly effective in persuading decision-makers to opt for our exceptional hospice services.
- Successfully conducted extensive and independent research resulting in the acquisition of over 50 new accounts which I meticulously organized into a database to guarantee prompt and consistent follow-up, and ensuring maximum efficiency for the customer experience.
- Effectively supervised staff of 75+ personnel by implementing company policies, protocols, work rules, and disciplinary action.
- Forged strong and positive relationships with key providers by spearheading partnership meetings and pinpointing opportunities for on-site enrollment by the consistency of follow-up within the service area to conduct in-person meetings with a wide array of healthcare facilities, including hospitals, physicians' offices, nursing homes, assisted living facilities, senior centers, and community outreach departments.
Registered Nurse
Jackson Hospital
05.2011 - 01.2015
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care, and rehabilitation.
- Led a successful team comprised of RNs, LPNs, and ancillary staff.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to the highest standards of care.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
Education
Alabama Real Estate License - Real Estate
School of Real Estate, Bo Evans
Montgomery, AL01.2019
Associate of Science - Nursing
Troy University
05.2011
Skills
- Business Management
- Account and Territory Management
- Customer Service
- Financial Management
- Team Leadership
- Contract Negotiation Expertise
- Business Development and Planning
- Strategic Partnership
- Sales and Marketing
- Critical Thinking
- Contract Development and Management
- New Business Opportunities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Business Development
Pritchard Industries
10.2020 - Current
Real Estate Agent
Camelot Properties, LLC
03.2018 - 04.2023
Provider Relations Manager
AseraCare Hospice
11.2015 - 03.2018
Registered Nurse
Jackson Hospital
05.2011 - 01.2015
Alabama Real Estate License - Real Estate
School of Real Estate, Bo Evans
Associate of Science - Nursing
Troy University
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