Committed to serving any customer with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping any production moving smoothly.
Overview
10
10
years of professional experience
Work History
Sales / Stocker / Manufacturer
Roseburrough Tool
Santa Ana
08.2022 - 01.2026
Manufacturing & Operations: Fabricated concrete finishing tools requiring high concentration and a strong work ethic to meet strict production deadlines; assisted with inventory packaging and shipping logistics.
Retail & Customer Service: Transitioned to in-store operations, managing cash register transactions, restocking merchandise, and providing direct customer service.
Trade Show Representation: Traveled nationally (Nevada, Utah, Texas, and Florida) for approximately 12 major industry events—including World of Concrete and PoolCorp shows—over a two-year period.
Sales & Booth Management: Collaborated with the sales team to construct trade show booths and displays, engaging with hundreds of vendors and attendees over four-day events to promote product value and competitive advantages.
Shift Lead
Poki One N Half
Orange
08.2018 - 03.2022
Customer Service & Communication: Delivered friendly and helpful customer service while taking orders for poki and ramen, interacting directly with patrons in a fast-paced environment for the first time.
Leadership & Responsibility: Earned increased responsibilities after six months by being promoted to Shift Lead, also including opening/closing the store independently and resolving customer or coworker issues.
Trained and mentored new employees to maximize team performance.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Efficiency & Problem Solving: Maintained a clean, organized dining and service area while strengthening problem-solving skills and working efficiently under pressure with a team.
Blood Drive Organizer
Red Cross
Santa Ana, CA
02.2016 - 04.2018
Developed training programs for volunteers, enhancing operational readiness and service effectiveness.
Collaborated with community partners to identify needs and implement targeted support initiatives.
Mentored new organizers, fostering skills development and promoting best practices within the team.
Conducted post-event evaluations to gather feedback and identify areas for improvement.