Eliset Amador
Spring Hill,FL
Summary
Patient and family education. Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Dedication. Team player and a quick learner. Fluent bilingual in English and Spanish. Empathy.
Overview
20
20
years of professional experience
Work History
RN
Oakhill healthcare
Brooksville, FL
11.2023 - Current
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Assessed patient health and developed individualized care plans accordingly.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Performed physical examinations and assessments of patients' medical histories.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Ensured compliance with infection control policies and procedures.
- Collaborated with physicians in developing patient-specific treatment plans.
- Assisted doctors during medical procedures.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Provided emotional support to families facing difficult decisions about a loved one's care.
Medical Receptionist
Rehab & HealthCare Medical Center
Tampa, FL
04.2006 - 08.2008
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
Medical Office Assistant
A&G Medical Center
Tampa, FL
02.2004 - 04.2006
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Collected payments from patients for services rendered.
- Verified insurance coverage for each patient visit.
- Prepared patient charts prior to each appointment.
Education
Associate Degree in Nursing - Register Nurse
EDP University of Puerto Rico
Hato Rey, PR09.2022
High School Diploma -
Tarpon Springs High School
Tarpon Springs, FL05.2005
Some College (No Degree) - Massage Therapy
Suncoast Massage Therapy School
Tampa, FLSkills
- Vital signs
- Patient Care
- Patient nutrition (ie, monitoring nutritional intake)
- Documentation and record-keeping
- BLS
- Infection Control
- EKG
- Observations skills
- Ability to follow the rules and protocol
- Compassion and Empathy
- Health Promotion
Languages
English
Professional
Spanish
Professional
Timeline
RN
Oakhill healthcare
11.2023 - Current
Medical Receptionist
Rehab & HealthCare Medical Center
04.2006 - 08.2008
Medical Office Assistant
A&G Medical Center
02.2004 - 04.2006
Associate Degree in Nursing - Register Nurse
EDP University of Puerto Rico
High School Diploma -
Tarpon Springs High School
Some College (No Degree) - Massage Therapy
Suncoast Massage Therapy School
Similar Profiles
Jacqueline FuentesJacqueline Fuentes
LPN Field Nurse at Oakhill HealthcareLPN Field Nurse at Oakhill Healthcare
EMANUEL IGIDIEMANUEL IGIDI
Career Counselor at Oakhill School for the BlindCareer Counselor at Oakhill School for the Blind
Domminik TaborekDomminik Taborek
Volunteer at Oakhill College - Gala DayVolunteer at Oakhill College - Gala Day