Elisha Adorno
Bedford,PA
Summary
Skilled Mental Health Worker from Nulton Diagnostic & Treatment Center, adept in crisis intervention and building therapeutic relationships, enhanced patient safety and mental health outcomes through effective communication and empathy. Demonstrated multitasking abilities in fast-paced environments, ensuring confidentiality and patient support. Achieved increased referral rates by fostering meaningful connections.Utilizes effective communication techniques to engage with patients and provide support. Knowledge of crisis management and therapeutic strategies to maintain patient stability and well-being.
Overview
24
24
years of professional experience
Work History
Mental Health Worker
Nulton Diagnostic & Treatment Center
11.2024 - Current
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Documented client progress in confidential files.
- Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
- Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
- Implemented crisis intervention plans to support client safety.
- Maintained detailed records of patient interactions, supporting accurate diagnoses and continuity of care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients, leading to improved mental health outcomes.
Blended Case Manager
Nulton Diagnostic & Treatment Center
08.2024 - 11.2024
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Strengthened partnerships with community organizations through regular communication and collaboration on shared goals.
- Maintained client confidentiality by adhering to HIPAA regulations and agency policies, ensuring the protection of sensitive information.
CBIT-BCM
Nulton Diagnostic & Treatment Center
06.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
Private Duty Home Health Care Aide
Self
05.2001 - 05.2023
- Upheld strict confidentiality standards regarding sensitive patient information in accordance with HIPAA regulations.
- Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
- Promoted patient safety by regularly assessing the home environment for hazards and implementing necessary changes.
- Collaborated with interdisciplinary team members to develop comprehensive care plans tailored to each patient''s unique needs.
- Assisted patients with mobility challenges, utilizing proper transfer techniques and adaptive equipment when needed.
- Ensured medication adherence by administering prescribed medications according to schedule and monitoring for side effects.
- Maintained accurate records of patient health status, documenting any changes in condition or progress towards goals.
- Mitigated feelings of isolation for homebound patients by fostering strong connections and providing emotional support during difficult times.
- Facilitated communication between patients and healthcare providers, effectively addressing concerns or questions.
Education
Graduate Certificate - Medical Office Administrator
Institute of Medical And Business Careers
Pittsburgh, PABachelor of Science - Counseling,Emp.Addiction,Chemical Dep., Sub.Abuse
Grand Canyon University
Phoenix, AZ08-2025
Certificate of Technical Studies - Certified Nursing Assistant
Bedford County Technical Center
Everett, PA11-2024
High School Diploma -
Penn Foster Career School
Scranton, PA07-2019
Skills
- Patient support
- Conflict de-escalation
- Mental health counseling
- Building rapport
- Recreational supervision
- Client goal planning
- Therapeutic relationship-building
- Confidentiality
- Safety and risk assessments
- Problem-solving abilities
- Multitasking Abilities
- Reliability
Timeline
Mental Health Worker
Nulton Diagnostic & Treatment Center
11.2024 - Current
Blended Case Manager
Nulton Diagnostic & Treatment Center
08.2024 - 11.2024
CBIT-BCM
Nulton Diagnostic & Treatment Center
06.2024 - 08.2024
Private Duty Home Health Care Aide
Self
05.2001 - 05.2023
Graduate Certificate - Medical Office Administrator
Institute of Medical And Business Careers
Bachelor of Science - Counseling,Emp.Addiction,Chemical Dep., Sub.Abuse
Grand Canyon University
Certificate of Technical Studies - Certified Nursing Assistant
Bedford County Technical Center
High School Diploma -
Penn Foster Career School
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