Elisha Al-Amin
Hoover,AL
Summary
College junior majoring in accounting and a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Teacher
School For Amazing Kids
Helena , AL`
06.2024 - Current
- Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
- Created a positive, nurturing environment for young students.
- Administered medication according to doctor's orders when needed.
- Participated in professional development opportunities to stay abreast of current trends in early childhood education.
- Organized and led activities to promote physical, mental and social development.
Child Caregiver
Wyndy
04.2024 - Current
- Provided a safe, nurturing and stimulating environment for children of all ages.
- Organized age-appropriate activities such as arts and crafts, games and educational lessons.
- Supervised meal times to ensure proper nutrition and hydration.
- Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
- Enforced rules to teach good manners and maintain safe environment.
Remote survey caller
Wilson-Bennett Technology
Austin, AR
09.2022 - 03.2023
- Verified account information during each call to ensure accuracy in order processing or other transactions.
- Adhered to quality assurance standards regarding telephone etiquette and data entry accuracy.
- Reviewed daily reports for tracking performance metrics against goals set by management team.
Member service representative
Navigator Credit Union
Mobile, AL
11.2020 - 08.2022
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Handled customer complaints in an efficient and courteous manner.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
- Attended training sessions regularly to stay abreast of changes in company policies or procedures.
- Participated in team meetings to discuss customer service strategies and goals.
Education
Bachelor of Science in Accounting -
University of Alabama at Birmingham
Birmingham, AL05.2025
Bachelor of Science in Accounting -
Birmingham-Southern College
Birmingham, AL05.2024
Skills
- Microsoft Office Specialist Word 2016
- Microsoft Office Specialist PowerPoint 2016
- Microsoft Office Excel~ completed Excel University July 2023
- Child Supervision
- Financial Literacy
- Customer Service
Timeline
Teacher
School For Amazing Kids
06.2024 - Current
Child Caregiver
Wyndy
04.2024 - Current
Remote survey caller
Wilson-Bennett Technology
09.2022 - 03.2023
Member service representative
Navigator Credit Union
11.2020 - 08.2022
Bachelor of Science in Accounting -
University of Alabama at Birmingham
Bachelor of Science in Accounting -
Birmingham-Southern College
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