Elisha Aybar

• Resolved customer issues through knowledgeable and friendly service, promoting high satisfaction levels.
• Demonstrated strong problem-solving skills by efficiently addressing and resolving challenges.
• Calibrated instruments to ensure data accuracy and reliability.
• Performed troubleshooting and repairs according to manufacturer specifications.
• Maintained detailed records of parts and equipment used in projects for inventory updates.
• Insert and secure catheters, pressure sensors, and electrodes.
• Maintain sterility and infection control standards.
• Troubleshoot equipment issues during testing.
• Preform test such as uroflowmetry, cystometry, pressure flow studies, and electromyography (EMG).
• Monitor bladder filling, pressure changes, and muscle activity.
• Record voiding patterns, bladder capacity, and patient sensations.
• Assist patient with catheterization.
• Accurately record measurements and observations.
• Ensure test data is complete and reliable.
• Perform preliminary analysis of results for physicians review.
• Document patient response and any complications.
• Monitor patient comfort and safety throughout procedures.
• Provide reassurance and emotional support.
• Address patient questions and concerns.
• Response promptly to adverse reactions or discomfort.
• Work closely with providers.
• Report test findings to the supervising physician.
• Maintain patient confidentiality and detailed records.
• Ensure compliance with medical protocols and safety regulations.

• I have had the pleasure to work to Granger Medical Summit Urology for about 4 year's now and It has taught me so many good things. I went from knowing bedside manner to knowing helping providers with procedures like, Cystoscopy, Botox, BPH Work up, Stent Removals, Vasectomy, Bladder Biopsy, Catheter changes, Dilations, Prostate Biopsy, and many more. I'm so grateful for the opportunity that they have gave me to learn and grow because they not only taught me how to help the doctor with all those procedure, but they also have helped become a better person and to learn from my mistakes as well. This are also some of the things that I have been able to preform while work at Granger Medical Summit Urology:
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Educated patients about medications, procedures and physician's instructions.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Cleaned and maintained medical equipment following procedures and standards.
• Followed principles of asepsis and infection control to meet patient safety guidelines.
• Labeled and completed lab requisitions using ICD and CPT coding.
• Documented notes during patient visits.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.
• Performed preliminary physical tests to accurately record results in patient history summary.
• Scheduled appointments for patients via phone and in person.
• Interviewed patients to verify information, record medical history and confirm purpose of visit.
• Contributed to office operations by triaging patients by severity of medical complaint.
• Completed basic physical assessments of clinic patients to provide optimal care.

• Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
• Administered required COVID-19 rapid tests and sample collection using proper swabbing technique.
• Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
• Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis.
• Adhered to healthcare documentation protocol in charting patients' progress and updating departmental records using [Software].
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

Over the last 4 years I have worked at Abbington first I was a CNA for 3 months and then got promoted to be a Medtech, and about 6 months now im their Care Coordinator It's been now four years that I have been working in those positions, and in those four years I have had the opportunity to care and help others not only in just a professional level but in a personal way as well, I have seen how they come with no desire to live and how the leave with a smile on their face, I have also seen how a simple smile or a "how are you?" can make their days so much better, and the love that you can develop for them is indescribable.
I can't express with words the amount of joy and happiness that they have brought into my life, along with learning a lot of things from them as well.

Being a Care Coordinator/ Med Tech can be very stressful at times.

knowing what medication to give, who to give it to, what dosage is it, trying to figure out whether the pharmacy sent the wrong dosage or not, being able to identify that its the wrong medication, being able to identify what kind of disease or sickness they are having and catching it in time. All those are such important factor that we are required to know, but knowing when, how to do it, how much effort you put in, and how to react at the moment is one of the most important things.

Being in the medical field whether you are a CNA, Medtech, Surgical Technologist, LPN, RN, or Doctor is more than just doing what you are required to do; being in the medical field is being able to understand, care, help, learn, and strive to become better day by day, being in the medical field is being able to be open to new things and being able to assist and have sympathy for others and those around you and to know that it is not always going to be perfect, that you are going to have good days as well as bad days, but that we are willing to make the most of it and learn from it if needed.

Being part of the Protocol Team at Micron has been an amazing opportunity. It has taught me how to communicate effectively in high-stress situations. I have also learned how to react quickly when needed, and how to remain calm in difficult situations. Working well within a team and taking criticism in a professional way have served me well over the past two years with at Micron.

Currently the Protocol Team is working with the Contamination Control engineering department to bring this site in alignment with the other Micron facilities. We are installing and regulating various testing equipment, all while managing the Cleanroom and the cleanliness of those working in it. It is such an amazing opportunity to be able to learn from them.