Elisha Baca
Longmont,CO
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
10
10
years of professional experience
Work History
Receptionist
D's Lightning Electric
Broomfield, CO
04.2022 - Current
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Prepared monthly reports on payroll costs for management review.
Home Health Aide
Griswold Home Health Care
Thornton, CO
01.2022 - 04.2022
- Provided transportation and appointment management.
- Developed rapport to create a safe and trusting environment for care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to the nurse supervisor.
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Referral Specialist
Broomfield Family Practice
Broomfield, CO
09.2014 - 04.2020
- Receive referral orders from over 13 provider's.
- Verified insurance benefits and eligibility for all types of medical procedures before referring clients.
- Scheduled appointments with specialists on behalf of clients.
- Worked with all insurance companies to obtain prior authorization for procedures.
- Built professional relationships with service providers.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Scheduled appointments with specialists on behalf of clients
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout the process.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate patient care
Education
Associate For Occupational Medical Studies - Medical Assisting
College America
Denver, CO06.2002
Skills
- Organization and Time Management
- Progress Recording
- Referral Tracking
- Reminder Calls
- Specialist Referrals
- Administrative Duties
- Referral Verification
- Medical Coding
- First aid and safety
- Clerical Support
Timeline
Receptionist
D's Lightning Electric
04.2022 - Current
Home Health Aide
Griswold Home Health Care
01.2022 - 04.2022
Referral Specialist
Broomfield Family Practice
09.2014 - 04.2020
Associate For Occupational Medical Studies - Medical Assisting
College America