Elisha Ballard
Montgomery,TX
Summary
Reliable, dedicated, and self-motivated individual with a strong attention to detail. Highly organized and goal-oriented. Consistently achieved goals while progressing through various companies. Thrives on challenging career opportunities.
Overview
14
14
years of professional experience
Work History
Sales
Zoom Room
Tomball , TX
2023.07 - Current
- Scheduled and coordinated sales appointments with prospective clients
- Delivered a consistent success rate of 60% in converting booked appointments
- Effectively managed lead flow through CRM to maximize appointment bookings
- Effectively managed a leads list to ensure consistent follow-up with clients who did not make a purchase or had never booked an appointment.
- Managed scheduling of marketing events
- Executed marketing campaigns utilizing both mass email and SMS strategies to effectively boost sales.
Mobile Notary
Self Employed
2019.10 - Current
- Scheduled and coordinated mobile notary appointments with clients.
- Prepared documents for notarization in accordance with legal requirements.
- Verified client identification prior to notarizing documents.
- Traveled to various locations to provide mobile notary services.
- Reviewed documents for accuracy before notarization.
- Maintained records of all client interactions and transactions.
- Ensured compliance with state laws governing the practice of mobile notaries.
- Provided accurate advice on document preparation and completion procedures.
- Performed detailed record keeping activities related to all client transactions.
- Responded promptly to customer inquiries about the status of their documentation requests.
- Provided guidance on the proper completion of documents requiring notarial services.
- Administered oaths and affirmations on legal documents to affirm clients' honor and accountability.
General Manager
Party City
2013.02 - 2019.01
- Streamlined store operations, resulting in increased efficiency and productivity.
- Enhanced hiring process to increase Time-to-Fill rates by 20%
- Streamlined scheduling processes resulting in increased efficiency and reduced errors
- Introduced updates to pricing strategies resulting in increased revenue
- Enhanced inventory control procedures for increased accuracy and efficiency in tracking stock levels.
- Managed payroll processes for company employees
- Enhanced merchandising strategies to boost sales and increase customer engagement.
- Implemented effective training strategies
- Enhanced customer service experience
- Ensured compliance with safety and legal regulations
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Assistant Manager
Ross Stores, Inc.
2010.08 - 2013.02
- Enhanced markdown strategies resulting in increased sales
- Implemented effective scheduling practices resulting in improved efficiency and productivity.
- Enhanced customer service skills through providing exceptional support and assistance to clients.
- Streamlined payroll processes resulting in increased efficiency and accuracy
- Streamlined supply ordering process by implementing new inventory management system.
- Optimized merchandise displays to maximize visibility and drive sales.
- Ensured store safety by implementing and enforcing safety protocols.
- Prevented internal and external theft
- Conducted interviews, facilitated the hiring process, and conducted associate reviews
- Streamlined inventory processes and preparation
- Assisted with associate and management training.
Education
Bachelor of Arts - Legal Studies
American Public University
03.2014
Skills
- Sales experience
- Closing sales
- Sales
- Sales Support
- Sales abilities
- Customer Engagement
- Relationship Building
- Sales process
- Up-selling
- Cold-calling
- Customer Relationship Building
- Customer Service
- Employee Development
References
References available upon request.
Timeline
Sales
Zoom Room
2023.07 - Current
Mobile Notary
Self Employed
2019.10 - Current
General Manager
Party City
2013.02 - 2019.01
Assistant Manager
Ross Stores, Inc.
2010.08 - 2013.02
Bachelor of Arts - Legal Studies
American Public University
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