Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate record keeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Receiving Clerk
CVS Pharmacy
01.2018 - 05.2025
Reviewed work orders to check correctness of deliveries.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Investigated inventory discrepancies to maintain recordkeeping validity.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Utilized Excel, Word Doc., LBS and Maineframe to organize and maintain shipment records, supply totals and inventory data.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Maximized return on investment by efficiently managing project budgets and timelines.
Monitored expenditures to remain within budgets and improve forecasting accuracy.
Managed budgets diligently, allocating resources as needed while maintaining fiscal responsibility.
Retail Supervisor
Home Depot
01.2010 - 09.2017
Dealt with customer complaints and rectified product and service issues.
Coordinated restocks to keep retail displays organized and full for customers.
Supervised work of cashiers, training new team members and monitoring performance.
Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Contributed to merchandising ideas at team meetings to increase sales.
Enabled consistent sales by empowering front-line staff with tools to successfully promote products.
Helped each team increase business with improved approaches to planning and product line management.
Created successful plans to maximize profits and reduce loss.
Increased sales by optimizing in-store promotional strategies.
Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
Greeted customers upon entrance to store and offered assistance in locating items.
Supervised and trained staff on service techniques, boosting overall customer satisfaction.
Stayed up to date on product trends and customer needs.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
Reviewed schedules to keep stores under leadership properly staffed.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Planned shift activities, assigned duties and supervised employees.
Consulted with customers to understand needs and upsell products.
Assisted customers with completing applications to obtain [Type] financing.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Complied with company and OSHA safety rules and regulations.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.