Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Lisha Flowers

Marietta,GA

Summary

Sales and Operations Professional committed to motivating others and offering extensive knowledge penetrating new territories and promoting products and services. Highly effective in assessing individual and team performance to implement effective sales plans and meet targets. Successful in Lead Generation, Retention, and Customer Facing.

Overview

3
3
years of professional experience

Work History

Executive Sales Manager

LA Fitness
Atlanta, GA
09.2021 - 06.2022
  • Responsible for operational support and training with particular attention to underperforming clubs
  • Problem Solving: Recognizing and defining problems; analyzing relevant information; encouraging alternative solutions and plans to resolve situations
  • Develop club managers in the designated region to be independent, goal-driven managers of their business
  • Facilitate annual performance reviews for team, and assign goals based on selling trends and personnel performance
  • Responsible for assisting managers in developing talent and building pipeline for future growth
  • Accountable for team’s knowledge of critical information and participation in training and ongoing development
  • Responsible for reviewing and presenting data observed and production for each week to all managed facilities in the territory
  • Responsible for accurate data and sales analytics including daily balance sheets to observe trends in
  • BCM%, secondary billing %, closing %, and tour %
  • Work with the director of each facility to develop plans for club improvement
  • Monthly, meet individually with each manager to review BCM%, secondary billing%, Closing % and
  • Tour%
  • Conduct/review mystery shops and info call monthly
  • Developed strategy to improve business and see through implementation with the club manager
  • Review all online/social complaints and work with the management team to assess and adjust business practice as required.

Sales Manager

Workout Anytime
Fayetteville, GA
12.2018 - 03.2020
  • Responsible for setting the goals for the sales department, understanding the importance of building and maintaining relationships, motivating the team, and generating outside sales through B2B marketing
  • Provide coaching and leadership to those on the sales team to reach their sales goals
  • Strategized and projected daily team goals
  • Evaluate informational reports to identify new clients, estimate future sales, and understand the profits and objectives
  • Capture the needs of the customer to qualify sales leads and efforts
  • Recruit, hire and educate the sales department on an ongoing basis
  • Partnered with senior leadership to evaluate strategies of the department and future sales goals
  • Handle any complaints from the customer, employee disagreements, and any other problems that may affect the sales operations

Membership Sales Consultant

Workout Anytime
Fayetteville, GA
03.2018 - 11.2018
  • Responsibilities include selling memberships, maintaining day to day operations of the front of the house, cleaning, and customer service
  • Basic computer, printer/scanner, and email skills
  • Touring and Membership contract presentation
  • Payment collection
  • Extensive lead generation via CRMs including DataTrak, Club OS, and Lead Dolphin.

Front Desk Associate

Doggie Daycare of Fayette
Fayetteville, GA
03.2016 - 08.2016
  • Answering the phone, giving tours of the facility, and accepting payments for all services provided
  • Scheduling boarding stays, grooming appointments, and other special services,
  • Working knowledge of online reservation software
  • Comfortable handling large groups of all dog breeds regardless of breed or size
  • Communicating with customers and employees
  • Keeping pet files and health records up-to-date.

Education

Bachelor's - Business Administration

Clayton State University
Morrow, GA
06.2021

High School Diploma -

Lovejoy High School
Hampton, GA
05.2016

Skills

  • Sales Management
  • Management
  • Sales Quota Management
  • Sales
  • Microsoft Office
  • QuickBooks
  • DataTrak
  • Project scheduling
  • Professional Relationships
  • Sales Statistics Analysis
  • Continuous Improvement Strategies
  • Sales Generation

Hobbies

  • Volunteering and community involvement with Fellowship of Love Church
  • Traveling
  • Meditative Pilates
  • Being a mom

Timeline

Executive Sales Manager

LA Fitness
09.2021 - 06.2022

Sales Manager

Workout Anytime
12.2018 - 03.2020

Membership Sales Consultant

Workout Anytime
03.2018 - 11.2018

Front Desk Associate

Doggie Daycare of Fayette
03.2016 - 08.2016

Bachelor's - Business Administration

Clayton State University

High School Diploma -

Lovejoy High School

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Lisha Flowers