Experienced server with over 15 years in the restaurant sector, focusing on customer service excellence and effective team leadership. Skilled in training new employees and overseeing operations to deliver outstanding dining experiences. Background spans fine dining and nightclub environments, including VIP service. Certified corporate trainer with a track record of successful staff training at new locations.
Hi, I’m
Elisha Gill
Raleigh,NC
Summary
Overview
10
years of professional experience
1
Certification
Work History
Ennis services LLC
Construction Laborer/haul truck driver
08.2025 - Current
Job overview
- Haul truck driver/laborer/roller operator for a construction company based out of Raleigh, specializing in grading as well as waterproofing foundation and hydro seeding too.
- Assisted with excavation work by digging trenches or holes using shovels or excavators
- Prepared construction sites by clearing obstacles such as rocks or tree stumps before starting any project activities
Triangle Home Repair
Sales and Marketing Manager
02.2023 - 06.2025
Job overview
- Implemented neighborhood canvassing strategy, targeting potential customers and showcasing products/services.
- Diagnosed essential pain points of potential customers via impactful questioning techniques, supporting personalized product/service recommendations
- Formulated unique lead generation approaches, incorporating referral programs and incentives, to amplify qualified leads secured through canvassing efforts.
- Continuously upheld positive attitude and professional demeanor in all canvassing interactions, ensuring enduring impressions on potential customers.
BrickTop's
Server
09.2021 - 01.2023
Job overview
- Orchestrated remarkable customer interactions through timely guest greetings, precise order capturing, and efficient food and beverage delivery.
- Revealed thorough expertise in menu specifics, accentuating daily specials, ingredients, and preparation techniques to guide customer decisions.
- Partnered with culinary team to ensure meticulous order execution and swift service of meals.
- Executed management of several tables at once during peak hours while maintaining exceptional detail orientation and offering bespoke service.
Jim 'N Nick's BBQ
Lead Server/Trainer
04.2020 - 09.2021
Job overview
- Coached new servers on techniques for providing outstanding service while upholding efficiency during high-demand periods
- Directed daily restaurant operations, showcasing leadership skills in absence of management team
- Launched new training initiative for servers, elevating product understanding and upselling skills.
- Created and implemented extensive training programs for new hires, promoting an efficient onboarding experience.
On the Border Mexican Grill and Cantina
Server/Corp.Trainer/Assistant Manager
05.2016 - 04.2020
Job overview
- Orchestrated and implemented complete training programs for new hires, enhancing onboarding effectiveness
- Oversaw team of 10 servers, providing leadership and resources to achieve superior customer service.
- Worked alongside kitchen staff to ensure efficient food order delivery and preserve high customer satisfaction ratings.
- Mitigated customer issues quickly and effectively, fostering an enjoyable dining experience for every patron.
- Coached new servers in effective strategies for achieving superior service while maintaining productivity during demanding shifts
- Led daily operations of restaurant in absence of management team, demonstrating strong leadership abilities
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Vassar Senior High SchoolVassar, MI
High School Diploma
University Overview
Skills
Team management
Certification
Corporate trainer and store opener, 2009-05-01, I was certified to train the new staff members when opening a new location for the restaurant.
Personal Information
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Construction Laborer/haul truck driver
Ennis services LLC
08.2025 - Current
Sales and Marketing Manager
Triangle Home Repair
02.2023 - 06.2025
Server
BrickTop's
09.2021 - 01.2023
Lead Server/Trainer
Jim 'N Nick's BBQ
04.2020 - 09.2021
Server/Corp.Trainer/Assistant Manager
On the Border Mexican Grill and Cantina
05.2016 - 04.2020
Vassar Senior High School
High School Diploma