My leadership and experience in Engineering, maintenance, and cleaning operations significantly improved efficiency and resident satisfaction, underscoring my ability to multitask and prioritize effectively. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Precision Equity
02.2025 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Clear communication with tenants,vendors, and property owners.
Conflict resolution with staff and tenants .
Knowledge of landlord-Tenant Laws including local, state, and federal laws.
Maintenance oversight: coordinating work orders, placing orders, and contracting out to vendors when needed.
Scheduling make ready boards and upkeep of make ready boards.
Appfolio property management software updating, using on day to day basis, entering payments and credits.
Leasing units, doing move in and move outs, also doing transfers
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Engineer
Hilton Doubletree Downtown
09.2023 - Current
Established strong working relationships with guests and coworkers through exceptional communication skills, fostering trust and collaboration.
Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Optimized engineering processes by implementing innovative solutions and streamlining workflow.
Provided input to team lead regarding areas for process and procedural improvement.
Conducted rigorous quality assurance tests while maintaining logs daily.
Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
Conducted detailed research and analysis to identify potential improvements in engineering methods, resulting in more sustainable practices.
Created detailed reports on engineering activities and findings.
Enhanced customer satisfaction by resolving complex technical, mechanical, and major maintenance issues promptly and effectively.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Maintenace Lead
Red Oak Management
07.2021 - 09.2023
Improved overall facility safety with regular inspections and hazard identification initiatives.
Developed strong vendor relationships for cost-effective procurement of parts and services.
Generated and completed work orders for repairs, maintenance, and component replacement.
Replaced worn or broken parts on machines and equipment.
Executed tasks within time and budget constraints.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Reported issues to property manager so effective resolutions could be put into place.
Safely and effectively handled wide range of cleaning products and solutions.
Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
Diagnosed and repaired complex mechanical and electrical systems.
Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Installed and maintained plumbing and HVAC systems.
Completed preventive maintenance on machines to enhance production and maintain quality.
Supervised employee performance, preventive maintenance, and safety.
Collaborated with management to establish budgets and allocate resources effectively.
Managed emergency repairs efficiently, minimizing disruptions to daily operations.
Ensured compliance with industry regulations, maintaining accurate records and documentation.
Guaranteed residents satisfaction, addressing concerns promptly and professionally at all times.
Cleaning and Make Ready Lead
Sky One Apartments
01.2020 - 07.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Protected valuable items during cleanings, ensuring proper care was taken when handling delicate materials or surfaces.
Reduced client complaints with meticulous attention to detail and thorough cleaning practices.
Enhanced the appearance of public spaces such as lobbies, hallways, restrooms, creating a welcoming environment for visitors.
Streamlined cleaning processes for increased efficiency and reduced time spent on tasks.
Preserved property integrity with regular maintenance cleanings, preventing long-term damage from neglect or misuse.
Facilitated smooth transitions between tenants with comprehensive move-in/move-out deep cleans.
Removed trash, debris and other waste materials from premises.
Emptied trashcans and transported waste to collection areas.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Education
Associate of Arts - Elementary Education/ Special Education
Rogers State University
Claremore, OK
03-2023
Associate of Arts - Elementary Education/Special Education
Cameron University
Lawton, OK
03-2023
Associate of Arts - Elementary Education/Bilingual/Special Education
Grayson County College
Sherman, TX
03-2004
Skills
Critical thinking
Teamwork and collaboration
Work Planning and Prioritization
Multitasking Abilities
Bilingual (Spanish) Reading/Writing/Speaking
Accomplishments
I Earned Engineer of the year Award 2024 Tops of Tulsa.
Adopted two beautiful girls.
Certification
Third Class Engineer
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Precision Equity
02.2025 - Current
Engineer
Hilton Doubletree Downtown
09.2023 - Current
Maintenace Lead
Red Oak Management
07.2021 - 09.2023
Cleaning and Make Ready Lead
Sky One Apartments
01.2020 - 07.2021
Associate of Arts - Elementary Education/ Special Education
Rogers State University
Associate of Arts - Elementary Education/Special Education
Cameron University
Associate of Arts - Elementary Education/Bilingual/Special Education
Ecosystem and Value Supervisor-Medical at Equity Afia -Equity Group FoundationsEcosystem and Value Supervisor-Medical at Equity Afia -Equity Group Foundations
Support Services Officer Operations at Equity Afia Limited - Equity Group FoundationSupport Services Officer Operations at Equity Afia Limited - Equity Group Foundation