Elisha Hernandez
Spring
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiver/Medtech
Brookdale Assisted Living
Kerrville
03.2022 - 02.2025
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Administered medications under physician direction following standard operating procedures.
- Provided excellent patient support and care to patients and families.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Performed routine office duties such as filing, answering phones and scheduling appointments.
- Took vital signs such as pulse rate, temperature, blood pressure and weight of patients.
- Observed any changes in patient's condition or behavior and reported it immediately to the doctor.
Account Executive
Regional Finance
San Antonio
02.2021 - 01.2022
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Negotiated terms and conditions of loan contracts.
- Approved or denied loan applications based on established guidelines.
- Reviewed loan agreements to confirm completeness and accuracy.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
Front Desk Agent
Econo Lodge Inn
San Antonio
08.2020 - 02.2021
- Managed cash drawer responsibly throughout shift.
- Addressed customer needs in a timely manner.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Processed payments accurately and efficiently.
Cryotherapy Technician
Forever Young
Boerne
02.2019 - 06.2020
- Explained the benefits of cryotherapy treatments to potential customers.
- Assisted with setting up new accounts, taking payments, and scheduling appointments for clients as needed.
- Kept detailed documentation regarding client's progress throughout the course of treatment.
Beauty Advisor at Smashbox/Origins
Bealls Dept Store
Boerne
06.2016 - 11.2018
- Provided customers with product advice and recommendations based on their individual needs.
- Assisted in the development of new beauty products and services.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Preformed mini facials at the counter for clients.
Counter Manager at Clinique
Bealls Dept Store
Boerne
01.2015 - 11.2018
- Created weekly schedules for counter employees.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Foundation matching for customers.
- Inventory check.
- Mini facials and makeup for clients.
Floor Supervisor
Bealls Dept Store
Boerne
03.2013 - 11.2018
- Scheduled staff shifts and assigned duties to ensure efficient workflow.
- Provided excellent customer service by responding promptly to inquiries from customers or team members.
- Trained new employees on company policies and procedures.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Education
N/A
Ogle School
TX04-2026
High School Diploma -
Tivy High School
TX05-2006
Skills
- Patient care
- Medication administration
- Customer service
- Time management
- End-of-life care
- Medical record-keeping
- Patient care and companionship
- Alzheimer's care
- Multitasking and organization
- HIPAA compliance
- COVID-19 safety policies
- Sales techniques
- Makeup application
- Appointment scheduling
- Client relationship building
- Upselling strategies
Certification
- Franchise Focus
- Barbcide Be Healthy Initiative
- Barbcide
- Dermalogica CleanTouch
- Esthetician permit
- Medtech certified
References
References available upon request.
Timeline
Caregiver/Medtech
Brookdale Assisted Living
03.2022 - 02.2025
Account Executive
Regional Finance
02.2021 - 01.2022
Front Desk Agent
Econo Lodge Inn
08.2020 - 02.2021
Cryotherapy Technician
Forever Young
02.2019 - 06.2020
Beauty Advisor at Smashbox/Origins
Bealls Dept Store
06.2016 - 11.2018
Counter Manager at Clinique
Bealls Dept Store
01.2015 - 11.2018
Floor Supervisor
Bealls Dept Store
03.2013 - 11.2018
N/A
Ogle School
High School Diploma -
Tivy High School