Elisha Hutchinson
Denton,TX
Summary
Dedicated Behavioral Health Professional with extensive experience in hospital and healthcare settings, known for excellence in Crisis Intervention and Case Management. Proven track record of effective Communication and Conflict Resolution skills that enhance patient outcomes. Over 10 years of expertise in Hospital and Health Care Facilities Administration, driving operational efficiency and quality care. Career aspirations include leading innovative programs to further improve mental health services.
Overview
16
16
years of professional experience
Work History
Assistant Market Director of Business Development
Lifepoint Healthcare Carrollton/Collin Springs
Carrollton , TX
12.2024 - Current
- As the Assisted Market Director of Business Development, my job was to assist our three major hospitals in the Northern DFW area.
- Strategic Planning: Assisted in the development and implementation of business strategies to enhance market growth and profitability.
- Market Analysis: Conducting research and analysis to identify market trends, opportunities, and the competitive landscape to inform business decisions.
- Relationship Management: Building and maintaining relationships with key stakeholders, including clients, partners, and internal teams, to drive business initiatives.
- Project Management: Overseeing various business development projects, ensuring they align with organizational goals, and are delivered on time and within budget. To include the opening of a newly built facility in McKinney, Texas.
- Sales Support: Supporting the sales team by providing market insights, developing sales materials, and participating in sales meetings.
- Performance Tracking: Monitoring and analyzing business performance metrics to identify areas for improvement, and report findings to senior management.
- Collaboration: Working closely with marketing, finance, and product development teams to ensure cohesive strategies and messaging.
- Budget Management: Assisting in the preparation and management of budgets related to market development initiatives.
- Training and Development: Providing training and support to junior staff and team members to enhance their understanding of market development strategies.
Interim Hospital Administrator
Wellbridge Healthcare Greater Dallas
Plano , TX
04.2024 - 12.2024
- Developed and implemented strategic plans to improve the quality of behavioral health services.
- Managed a team of XX clinicians, providing guidance and support in delivering effective patient care.
- Oversaw the daily operations of the behavioral health department, ensuring compliance with regulatory standards.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients with complex mental health needs.
- Led staff meetings and trainings to promote professional development and ensure adherence to best practices.
- Analyzed data on patient outcomes, satisfaction, and program effectiveness to identify areas for improvement.
- Managed departmental budget, optimizing resource allocation while maintaining high-quality care standards.
- Ensured compliance with HIPAA regulations regarding the privacy protection of patient information.
- Developed and implemented crisis intervention protocols to ensure the safety of both patients and staff members.
- Collaborated with medical staff to integrate behavioral health services into primary care settings.
- Led interdisciplinary team meetings to discuss complex cases and develop individualized treatment plans.
- Fostered a culture of continuous learning by organizing workshops, seminars, or conferences for staff development.
Assistant Market Director of Business Development
Lifepoint Healthcare Wellbridge/Carrollton Springs
Carrollton , TX
10.2023 - 04.2024
- As the Assisted Market Director of Business Development, my job was to assist our three major hospitals in the Northern DFW area.
- Strategic Planning: Assisted in the development and implementation of business strategies to enhance market growth and profitability.
- Market Analysis: Conducting research and analysis to identify market trends, opportunities, and the competitive landscape to inform business decisions.
- Relationship Management: Building and maintaining relationships with key stakeholders, including clients, partners, and internal teams, to drive business initiatives.
- Project Management: Overseeing various business development projects, ensuring they align with organizational goals, and are delivered on time and within budget. To include the opening of a newly built facility in McKinney, Texas.
- Sales Support: Supporting the sales team by providing market insights, developing sales materials, and participating in sales meetings.
- Performance Tracking: Monitoring and analyzing business performance metrics to identify areas for improvement, and report findings to senior management.
- Collaboration: Working closely with marketing, finance, and product development teams to ensure cohesive strategies and messaging.
- Budget Management: Assisting in the preparation and management of budgets related to market development initiatives.
- Training and Development: Providing training and support to junior staff and team members to enhance their understanding of market development strategies.
Director of Business Development
Wellbridge Healthcare Ft. Worth
Ft. Worth , Texas
09.2023 - 10.2023
- Collaborated with all business owners and hiring managers to determine specific criteria and the hiring process to ensure recruitment efforts coincided with company hiring practices.
- Educated health professionals and staff on Service Excellence and how it affects the growth of the facility.
- Assisted the outside sales team in setting up new accounts and servicing existing clients.
- Marketed and provided available training opportunities to clients, and specific information as needed.
- Developed and executed business strategies to drive growth and revenue.
- Identified and pursued new business opportunities through market research and analysis.
- Created and managed partnerships to expand the company’s reach and offerings.
- Collaborated with my marketing and product development teams to ensure alignment on growth and expansion efforts.
- Built and maintained relationships with key stakeholders, including customers, vendors, and industry leaders.
- Monitored and analyzed market trends and competition to inform business decisions.
Community Educator
Wellbridge Healthcare Ft. Worth
Ft. Worth , TX
09.2018 - 09.2022
- Established and maintained positive relationships with referral sources within the community.
- Collaborated with case managers to ensure the appropriate length of stay under Medicare and managed care guidelines.
- Educate patients and their families regarding the services of our skilled nursing facility.
- Educated families on the Order of Protective Custody processes.
- Pre-screened potential patients and communicated criteria for admissions.
Director of Business Development
Sundance Healthcare
Arlington, TX
05.2017 - 08.2018
- Relationship Building: Establish and maintain strong relationships with physicians, therapists, social workers, and other referral sources to promote our behavioral health services for children, adolescents, and adults.
- Market Research: Conduct thorough research to identify potential business opportunities and emerging trends in the behavioral health sector.
- Outreach and Networking: Engage in outreach initiatives, including attending community events, conferences, and networking functions, to promote the hospital's services and mission.
- Sales Strategy Development: Collaborate with the management team to develop and implement strategic business development plans to achieve growth targets.
- Client Education: Educate potential clients and referral sources about the hospital's programs, services, and treatment options available.
- Performance Tracking: Monitor and analyze sales performance metrics, preparing regular reports to assess the effectiveness of business development efforts.
- Collaboration: Work closely with clinical staff and other departments to ensure seamless service delivery and a positive experience for patients and their families.
Child Care Advisor - QC
Texas Health and Human Service Commission
Denton, TX
01.2017 - 04.2017
- Provides intake services for applicants seeking subsidized childcare services.
- Accepts and coordinates referrals for childcare from authorized referral sources.
- Determines, verifies, and documents eligibility and notifies parents of their eligibility status
- Enrolls categorically eligible children as authorized by the Board, the Workforce Center operator, other workforce services providers, and PUBBED staff.
- Promotes and ensures parental compliance with the terms of the Personal Responsibility Agreement, invoking sanctions as warranted.
- Enrolls children in childcare settings, as appropriate.
- Authorizes payment to eligible parents presenting appropriate qualifying documentation
- Assesses parent fees
- Implements client service, fund utilization, enrollment, and service priority strategies.
- Explains parents' rights and responsibilities, and explains attendance responsibilities.
- Tracks attendance and services utilization.
- Refers suspected fraud or misuse to the appropriate resource.
- Enters client and case eligibility, demographic, and service information into the designated CCS system
- Assists and prepares responses for quality assurance monitoring
- Provides process informational support and instruction to parents as needed.
- May coordinate the recruitment, processing, and monitoring of local area relative providers
Director of Business Development
Sundance Behavioral Healthcare
Garland , TX
07.2016 - 12.2016
- Proposed and implemented effective marketing and community strategies, and techniques to build facility growth.
- Managed client relations with clientele to ensure customer satisfaction, repeat business, and referral opportunities.
- Participated in an integral role in increasing business revenues by over 74% in a 4-month period.
- Averaged 15-20 outside cold calls daily, and 30+ phone calls to produce 2-4 pre-qualified appointments per week.
- Successfully negotiated pricing contracts with new and potential clientele that were fair and equitable for both businesses.
- Collaborated with all business owners and hiring managers to determine specific criteria and the hiring process to ensure recruitment efforts coincided with company hiring practices.
- Educated health professionals and staff on Service Excellence and how it affects the growth of the facility.
- Assisted the outside sales team in setting up new accounts and servicing existing clients.
- Marketed and provided available training opportunities to clients, and specific information as needed.
Training Coordinator/Lead Mental Health Technician
University Behavioral Health
Denton , Texas
08.2008 - 12.2016
- Scheduled available training opportunities for employees and provided required training mandated by the state to maintain employment.
- Assessed instructional effectiveness and summarized evaluation reports, determining the impact of training on employee skills and how it affects hospital dynamics.
- Managed and maintained in-house training facilities and equipment.
- Designed and prepared educational aids and materials.
- Documented all patient information to include service plans, treatment reports, and progress notes.
- Charted and recorded information in clients' files, tracked and recorded clients' movement on and off the units, ensuring accurate times and destinations of clients.
- Responded to crisis situations when severe behavioral health, mental health, or health issues were presented.
Education
BBA - Business
Western Govenor University
05-2018
Skills
- Written communication
- Flexible and adaptable
- Microsoft Word
- Problem resolution
- Task prioritization
- Cultural awareness
- Multitasking Abilities
- Team management
- Dependable and responsible
- First Aid/CPR
- CPI Certified
- SAMA Certified
- First Aid/BLS CPR certified
Accomplishments
Lifepoint Executive Leadership Program
October 2023
The LifePoint Health Executive Fellows Program is designed to cultivate the next generation of healthcare leaders by providing immersive, hands-on experiences in a dynamic, supportive environment. This program offers fellows the opportunity to engage with senior leadership, participate in strategic projects, and gain insights into the operations of a leading healthcare organization. Through mentorship, networking, and professional development, participants will enhance their skills and knowledge, preparing them for impactful careers in healthcare leadership.
References
References available upon request.
Timeline
Assistant Market Director of Business Development
Lifepoint Healthcare Carrollton/Collin Springs
12.2024 - Current
Interim Hospital Administrator
Wellbridge Healthcare Greater Dallas
04.2024 - 12.2024
Assistant Market Director of Business Development
Lifepoint Healthcare Wellbridge/Carrollton Springs
10.2023 - 04.2024
Director of Business Development
Wellbridge Healthcare Ft. Worth
09.2023 - 10.2023
Community Educator
Wellbridge Healthcare Ft. Worth
09.2018 - 09.2022
Director of Business Development
Sundance Healthcare
05.2017 - 08.2018
Child Care Advisor - QC
Texas Health and Human Service Commission
01.2017 - 04.2017
Director of Business Development
Sundance Behavioral Healthcare
07.2016 - 12.2016
Training Coordinator/Lead Mental Health Technician
University Behavioral Health
08.2008 - 12.2016
BBA - Business
Western Govenor University
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