Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Elisha Johnson

Humble,TX

Summary

Client-focused Social Services Director with background in managing social work programs and highly educated in laws relating to welfare and crisis intervention. Determined employee with over 20 years of experience leading highly effective and talented teams. Maintains composure, diplomacy and efficiency in all situations. Intelligent Social Services Director with budget monitoring and program oversight expertise. Enthusiastic professional with more than 20 plus years of working in community to provide information regarding available programs. Dedicated Social Services professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Social Worker

The Medical Resort At Bay Area
09.2023 - Current
  • Updated client documentation for accurate, compliant and current records.
  • Supported clients and families with empathy and compassion during difficult times.
  • Advocated for clients to assure respected rights and wishes.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Developed and implemented individualized treatment plans for clients.
  • Updated client documentation for accurate, compliant and current records
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs

Social Worker

Tomball Nursing Center
07.2023 - 08.2023
  • Updated client documentation for accurate, compliant and current records.
  • Supported clients and families with empathy and compassion during difficult times.
  • Advocated for clients to assure respected rights and wishes.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
  • Coordinated external healthcare professionals to uphold high-quality, person-centered care.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Supported clients and families with empathy and compassion during difficult times
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs
  • De-escalated stressful situations through individual and family crisis interventions

Director of Social Work

The Vosswood Nursing Center
05.2022 - 06.2023
  • Developed and implemented departmental goals, plans and standards consistent with administrative, legal and ethical requirements of organization.
  • Planned and monitored staff hiring, disciplinary actions and continuing education initiatives.
  • Built and sustained trusting client relationships.
  • Provided leadership, guidance and support to staff members.
  • Monitored program performance and outcomes for successful delivery of services.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Developed and implemented training programs for staff.
  • Developed and implemented departmental goals, plans and standards consistent with administrative, legal and ethical requirements of organization
  • Provided leadership, guidance and support to staff members
  • Built and sustained trusting client relationships
  • Partnered with local organizations to expand access to social and community services

Director of Social Services

The Courtyards At Pasadena
11.2021 - 05.2022
  • Established preliminary and comprehensive assessment for social service needs of consumers.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Communicated performance survey results to administrators formulating corrective action plan.
  • Constructed short- and long-term planning to improve client programs.
  • Allocated fiscal allotments to meet goals efficiently.
  • Attended education opportunities and created in-service training alliances to meet mission of organization.
  • Led performance improvement projects based on QAPI efforts.
  • Evaluated service note content for description representative of clients' response to specified services.
  • Collaborated with department managers to correct and improve services.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Conducted monthly audits analyzing company quality indicators.

Associate Teacher

Houston Independent School District, HISD
01.2021 - 10.2021
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Planned and implemented integrated lessons to meet national standards.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained consistent classroom schedule with wide range of experiences.
  • Built and maintained productive relationships between students, teachers and parents.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Used diversified strategies for instruction and immersion to help students engage in classes.
  • Graded and evaluated student assignments, papers and course work.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.

Administrative Clerk

Harris County Department Of Education
01.2020 - 02.2020
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Developed improvements to enhance business reporting capabilities, support success training processes and track district goals.
  • Utilized productivity tools to complete tasks and improve performance.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Enforced company policies and procedures.
  • Proofread and edited professional documents to fix errors.
  • Identified communication channels to set roadmap to distribute information.
  • Performed research and data entry to support operations.
  • Effectively supported regular meetings, taking in-depth notes and disseminating minutes to attendees.
  • Offered technical support and troubleshot issues to enhance office productivity.

Case Manager

Texas Department Of Family And Protective Services
11.2004 - 06.2018
  • Participated in professional growth programs to support special education improvement efforts.
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
  • Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Developed positive relationships with parents to foster communication and encourage involvement for student growth.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
  • Managed caseload of 40 children in welfare system to provide comprehensive, community-based care.

Human Resources Manager

Livings Life Sciences
04.2015 - 03.2016
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Motivated employees through special events and incentive programs.
  • Liaised between multiple business divisions to improve communications.
  • Devised hiring and recruitment policies for [Number]-employee company.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Automated office operations while managing client correspondence, record tracking and data communications.

Director of Social Services

Woodland Manor Nursing And Rehabilitation
06.2003 - 08.2004
  • Established preliminary and comprehensive assessment for social service needs of consumers.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Delegated authority and responsibility to department personnel.
  • Managed social service development planners regarding contract development and budget.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Worked with senior case managers to coordinate team development activities and trainings.

Education

Master of Science - Social Work

University of Houston
Houston, TX
08.2003

Bachelor of Science - Social Work

Southern University At New Orleans
New Orleans, LA
05.1999

Skills

  • Onsite facility tours
  • Client needs assessments
  • Interviewing skills
  • Written and verbal communication
  • Data analysis
  • Self-Motivated
  • Multitasking Abilities
  • Data Entry
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Active Listening
  • Planning and Coordination
  • Team building
  • Critical Thinking

Affiliations

Zeta Phi Beta Sorority Incorporated, 2005-Present

Certification

  • CNP - Certified Notary Public

Timeline

Social Worker

The Medical Resort At Bay Area
09.2023 - Current

Social Worker

Tomball Nursing Center
07.2023 - 08.2023

Director of Social Work

The Vosswood Nursing Center
05.2022 - 06.2023

Director of Social Services

The Courtyards At Pasadena
11.2021 - 05.2022

Associate Teacher

Houston Independent School District, HISD
01.2021 - 10.2021

Administrative Clerk

Harris County Department Of Education
01.2020 - 02.2020

Human Resources Manager

Livings Life Sciences
04.2015 - 03.2016

Case Manager

Texas Department Of Family And Protective Services
11.2004 - 06.2018

Director of Social Services

Woodland Manor Nursing And Rehabilitation
06.2003 - 08.2004

Master of Science - Social Work

University of Houston

Bachelor of Science - Social Work

Southern University At New Orleans

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Elisha Johnson