Elisha Maldonado
Port Saint Lucie,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
A Nurses Registry
West Palm Beach, FL
10.2013 - Current
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Assisted in the recruitment process by conducting interviews and making hiring decisions based on candidate qualifications.
- Developed strategies for improving efficiency within the scheduling process.
- Resolved customer inquiries regarding schedule changes or availability of services and products.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
- Coordinated scheduling for a team of over 50 employees, ensuring optimal coverage and efficiency.
Office Supervisor
Century Village
West Palm Beach, FL
03.2010 - 07.2012
- Ensured compliance with safety regulations within the workplace environment.
- Resolved customer complaints regarding products or services offered by the company.
- Supervised, trained and mentored staff members in the use of office equipment and procedures.
- Generated reports detailing progress made on specific assignments or tasks.
- Directed and oversaw office personnel activities.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer complaints or answered customers' questions.
- Guided employees in handling difficult or complex problems.
Server
Mom's Kitchen
Lake Worth, FL
02.2009 - 03.2010
- Stayed informed about daily specials, new menu items, promotions.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
Administrative Assistant
Saturn of West Palm Beach
West Palm Beach, FL
09.2003 - 05.2005
- Provided administrative support to multiple departments as needed.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided customer service, addressing inquiries and resolving issues promptly.
Education
Some College (No Degree) -
Palm Beach State College
Lake Worth, FLSkills
- Scheduling
- Office Administration
- Administrative operations
- Excel spreadsheets
- Sensitive material handling
- Strong Problem Solver
- Multitasking and prioritization
- Microsoft Word
- Computer Skills
Timeline
Administrative Assistant
A Nurses Registry
10.2013 - Current
Office Supervisor
Century Village
03.2010 - 07.2012
Server
Mom's Kitchen
02.2009 - 03.2010
Administrative Assistant
Saturn of West Palm Beach
09.2003 - 05.2005
Some College (No Degree) -
Palm Beach State College
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