Elisha Metcalf

• Evaluated teacher performance through classroom observations, providing constructive feedback for improvement when necessary.
• Created a welcoming environment for prospective families by conducting informative tours of the preschool facility.
• Engaged with parents and families to build positive relationships for children to thrive.
• Managed substitute teacher scheduling, ensuring seamless instruction continuity during faculty absences.
• Assisted in budget management, ensuring cost-effective allocation of funds for necessary supplies and resources.
• Assisted in recruitment efforts, interviewing potential candidates and evaluating their qualifications to meet the needs of the preschool program effectively.
• Operated under licensing guidelines to protect health, safety and well-being of children.
• Managed program paperwork and child records to comply with state requirements.
• Supervised and managed team of childcare professionals to guarantee highest standards of care.
• Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
• Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
• Monitored and observed child progress, interactions and behavior and reported findings to parents.
• Stayed current on guidelines to maintain compliant program operations.
• Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
• Supervised childcare workers and oversaw facility to meet state requirements for education and training.

• Coordinated with multiple departments for smooth production flow and faster product delivery.
• Enhanced production efficiency by streamlining processes and implementing new systems.
• Assisted in maintaining accurate inventory records, ensuring timely procurement of materials.
• Prep and scan offender cases into electronic database.
• Prepping documents making sure staplers are pull, documents are rip or damage,
  damage document are copied and ready for scanning into the computer database.
• Operated office equipment such as copiers and fax machines.
• Gained advanced knowledge of indexer.
• Data Entry
• Indexing documents into their appropriate file or category.
• Developed and created a more effective filing system to accelerate paperwork processing.

• Assisted residents in preparing for activity and social programs.
• Maintained clean, safe, and well-organized patient environment.
• Assisted residents with daily dental and mouth care, bath functions, and hair care.
• Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
• Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
• Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
• Strengthened relationships among residents, fostering supportive and inclusive community.
• Ensured safe living environment, conducting regular safety checks and promptly addressing any violations.
• Assisted in evacuation during emergency situations, ensuring safety and accountability of all residents.
• Assist resident to breakfast, lunch, and dinner.
• Help served and cater to resident needs at breakfast, lunch, and dinner.
• Assist resident to bed.
• Give resident their routine medication and check vital like blood pressure and issue insulin shots.

• Collected room deposits, fees, and payments.
• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
• Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
• Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
• Increased customer loyalty with exceptional communication skills and personalized service.
• Answered customer telephone calls promptly and appropriately handled needs.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
• Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
• Maintained clean and organized front desk areas to uphold polished company image.
• Facilitated welcoming environment, greeting guests upon arrival.
• Handled emergency situations with calmness and efficiency, ensuring guest safety.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Occasionally clean rooms
• Resolved guest issues promptly, resulting in positive feedback and return visits.
• Answered multi-line phone system and enthusiastically greeted callers.

• Answered customers’ questions and addressed problems and complaints in person and via phone.

• Opened and closed the store, which included counting cash drawers and making bank deposits.

• Helped customers select products that best fit their personal needs.

• Maintained visually appealing and effective displays for the entire store.

• Educated customers on product and service offerings.

• Offered exceptional customer service to differentiate and promote the company brand.

• Consulted with customers on the latest styles and trends.

• Kept the showroom clean and maintained neat, orderly product displays.

• Built customer confidence by actively listening to their concerns and giving appropriate feedback.

• Processed shipments and maintained organized stock shelves.

• Processed all sales transactions accurately and in a timely fashion.

• Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

• Marked clearance products with updated price tags.