Elisha Patel

• Developed and implemented office policies and procedures.
• Assisted with the preparation of budgets, forecasts and financial statements.
• Supervised staff members, organized schedules and delegated tasks.
• Coordinated meetings, conferences, travel arrangements and department activities.
• Maintained filing system for records, correspondence and other documents.
• Ordered supplies and equipment to maintain adequate inventory levels.
• Provided administrative support to management team including preparing reports and presentations.
• Created spreadsheets in Excel to track data such as vacation requests, sick days .
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Resolved patient inquiries in a timely manner, while maintaining positive relationships with patients.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Organized company events including holiday parties, team building activities .
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Ensured compliance with applicable laws regarding employment practices.
• Provided training to new hires on office policies and procedures.
• Managed office inventory and placed new supply orders.
• Monitored payments due from patients and promptly contacted patients with past due payments.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Reviewed files and records to obtain information and respond to requests.
• Elevated patient satisfaction ratings by promptly resolving client and case issues.
• Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
• Automated office operations for managing client correspondence, payment schedules and data communications.

Provided clinical support for patient care delivery.

Assisted physicians and clinicians with examinations, procedures, and vital sign monitoring.

Cleaned, prepared, and maintained examination rooms and treatment areas.

Contributed to reduction in patient wait times with actionable solutions surrounding patient check-in processes.

Tested medical equipment proficiency and recalibrated machinery to stay within strict performance standards.

Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.

Sterilized and positioned instruments and equipment for examinations and procedures.

Communicated with patients and families proactively to gather information on the patient's condition.

Decreased waste of supplies by implementing inventory management checklists.

Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort.

Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.

Administered oral medications and immunizations as directed by supervising physicians.

Cleaned, prepared, and maintained examination rooms and treatment areas.

Provided clinical support for patient care delivery.

Assisted physicians and clinicians with examinations, procedures, and vital sign monitoring.

Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.

Prepared treatment rooms for patient examinations.

Prepared specimens for outside lab testing.

Tested medical equipment proficiency and recalibrated machinery to stay within strict performance standards.

Sterilized and positioned instruments and equipment for examinations and procedures.