Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Work History
Student Life Assistant
Pennsylvania State University
Perkins Student Center, 2080 Tulpehocken Rd, Readi
09.2023 - Current
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Oversaw clearance of visitors and guests, maintaining diplomacy while enforcing guidelines.
Welcomed guests to events, checked invitations, and oversaw proper seating.
Responded to inquiries from attendees and addressed any issues or complaints.
Oversaw event operations to keep running smoothly.
Cashier - Front End
Giant Food
18250 Flower Hill Way, Gaithersburg, MD 20879
06.2023 - 08.2023
Greeted customers and responded to requests for information.
Helped customers complete purchases, locate items, and join reward programs.
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Approached every question or concern with calm and level-headed approach.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Maintained organized and orderly front end and removed carts, baskets, and debris.
Operated register system to process new purchases, item returns, and merchandise exchanges.
Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Set up front-end merchandise displays to attract customers and showcase store products.
Performed cash, card and check transactions to complete customer purchases.
Resident Assistant, Student Life & Housing at University of Science and Arts of OklahomaResident Assistant, Student Life & Housing at University of Science and Arts of Oklahoma