Elisha Webb
Waxahachie
Summary
Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Sales Director
Staybridge Suites Hotel
04.2024 - Current
- Launched successful marketing campaigns that generated an influx of qualified leads for the sales team to pursue further.
- Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
- Evaluated competitor offerings by conducting ongoing market research, proactively addressing potential threats to the company''s positioning.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
- Utilized consumer trends to shape sales approaches.
- Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
- Exceeded sales goals through effective time management and resource allocations.
- Built relationships with customers and community to establish long-term business growth.
Front Desk Agent/Sales
Fairfield Inn and Suites
07.2023 - Current
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Maintained clean and organized front desk areas to uphold polished company image.
- Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Facilitated smooth guest experiences by coordinating with multiple departments across the property.
- Coordinated group bookings successfully, handling all logistics from reservation confirmation to departure arrangements.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Business Office Manager
Cottonwood Creek Healthcare Community
01.2023 - 06.2023
- Maximized cash flow through optimal billing and collection processes.
- Utilized company's accounting systems to review reports and prepare assessments.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Coordinated with vendors and suppliers to facilitate timely payments.
Director of Marketing
Cottonwood Creek Healthcare Community
07.2020 - 12.2022
- Developed and implemented social and digital plans, promotional calendars and marketing programs.
- Built and supervised marketing team by hiring and training employees and managing workloads and schedules.
- Supported sales and marketing teams by assisting in delivery of relevant and timely service information and collateral through variety of communication channels.
- Identified new opportunities to enhance communication with team members, leveraging internal communication channels and executing tactics for delivering key messages and information to audiences.
- Continually maintained and improved company's reputation and positive image in markets served.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
Community Relations Director
Signature Pointe
10.2018 - 05.2020
- Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
- Developed and executed quarterly rolling calendar of events.
- Marketed offerings and services to community.
- Evaluated and recommended organizations, individuals and events through formal brand litmus test focused on identifying strategies.
- Stayed within budget for marketing expenses.
- Managed editorial calendars and rescheduled PR events and meetings.
- Taught in-house employees strategies for successful internal and external communications.
Education
No Degree - Business Administration
University of North Texas
Denton, TX05.2001
High School Diploma -
Henderson High School
Henderson, TX05.1998
Skills
- Accounts Payable and Receivable Auditing
- Accounts Payable and Receivable
- Office Management Software
- Active Listening
- Event Coordination
- Office Supplies and Inventory
- Inquiry Requests
- Credit and Collections
- Administrative Management
- Workload Prioritization
- Customer Service Management
- Business Correspondence
- Microsoft Office
- Office Administration
- Customer Care
- Human Resources
- Setting Up Referrals
- Petty Cash Disbursement
- Patient Correspondence
- Administration and Operations
- Salesforce proficiency
- Networking and relationship building
- Business development and planning
- Sales Presentations
- Negotiation expertise
- Goals and performance
- Sales Planning
- Sales Strategies
- Business Development
- Contract Negotiations
- Deal Closing
- Revenue Growth
Timeline
Sales Director
Staybridge Suites Hotel
04.2024 - Current
Front Desk Agent/Sales
Fairfield Inn and Suites
07.2023 - Current
Business Office Manager
Cottonwood Creek Healthcare Community
01.2023 - 06.2023
Director of Marketing
Cottonwood Creek Healthcare Community
07.2020 - 12.2022
Community Relations Director
Signature Pointe
10.2018 - 05.2020
No Degree - Business Administration
University of North Texas
High School Diploma -
Henderson High School
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