Elisha Whitmire
College Station,TX
Summary
Customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and payment processing. Offers successful career history comprising more than [Number] years. Experienced professional focused on meeting or exceeding objectives seeking Sales Representative position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
9
9
years of professional experience
Work History
Library Assistant
College Station Middle School
College Station , TX
2019.08 - Current
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Maintained circulation desk for lending periodicals and books to patrons.
- Helped children select appropriate reading level library books.
- Answered patron questions in-person or by phone regarding library services and resources.
Secretary/Bookkeeper
Victory United Pentecostal Church
College Station , TX
2008.01 - 2013.12
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Recorded expenses and maintained accounting records.
- Entered data into [Software] system and updated customer contacts with information to keep records current.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Drafted agendas, recorded minutes and created documents for meetings.
- Reviewed and balanced daily bank deposits and deposit report.
- Recorded daily financial transactions using Quickbooks and handled payments of accounts.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Implemented paperless filing system for departments.
Education
High School Diploma -
Elsik High School
Houston, TX05.2000
Skills
- Facility Security
- Word Processing
- Fine Collections
- Damage and Defect Inspections
- Processes and Procedures
- Telephone Etiquette
- Accurate Recordkeeping
- Supply Inventory Control
- Computers and Technology
- Ease with Computers and Technology
- Multitasking and Time Management
- Document and File Management
- Confidentiality and Data Protection
- Multi-Line Telephone Systems
- Strong Organizational Skills
- Research and Analytical Skills
- Office Equipment Operation
- Resource Coordination and Allocation
- Appointment Coordination
- Database and Client Management Systems
Timeline
Library Assistant
College Station Middle School
2019.08 - Current
Secretary/Bookkeeper
Victory United Pentecostal Church
2008.01 - 2013.12
High School Diploma -
Elsik High School
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