ELISHAH LUCIO
San Antonio,TX
Summary
Recruiting Coordinator focused on keeping applicants organized, handling contacts and arranging interviews. Precise in updating records and building candidate relationships all while making a significant contribution to the success of my organization.
Overview
11
11
years of professional experience
Work History
Recruiting Coordinator, G&A
Amazon
WFH
07.2021 - Current
- Leveraging Lead Recruiters and Sourcing Recruiters to schedule candidate interviews.
- Working directly with candidates to provide a successful interview experience
- Providing follow-up correspondence to candidates on recruiting status via email
- Establish opportunities for improving candidate experience and scheduling efficiency
- Proficient in Amazon Hire to update candidate records
- Tracking recruiting activities and being a liaison for candidates throughout their interview process
RECRUITING COORDINATOR
Rackspace Technology
San Antonio, TX
07.2015 - 11.2020
- Leveraged recruiting software tools ICIMS and Jobvite
- Worked closely with recruiters and hiring managers to schedule candidate interviews
- Assembled and distributed offer letters for all external candidates
- Managed over 20 HR related questions per day through Service Now ticketing system
- Booked new hire travel for on-boarding
- Prepared and reviewed weekly operational reports and schedules to ensure accuracy and efficiency for on-boarding
EXECUTIVE COORDINATOR
Rackspace Technology
San Antonio, TX
04.2014 - 07.2015
- Responsible for coordinating interviews for C level candidates
- Booked transportation and managed hotel reservations
- Processed all travel related expenses
- Proficient in Concur Travel Tool
INTERNAL ACCOUNT MANAGER
Rackspace Technology
San Antonio, TX
06.2008 - 09.2009
- Handled all major segment escalations by assembling a team of Engineers, System Administrators and Segment Support Specialists
- Responsible for creating communication during major outages or unpredicted downtime for all Intensive customers
- In charge of maintaining and developing relationships between all divisions within Segment Support and Intensive Support
ACCOUNT MANAGER
Rackspace Technology
San Antonio, TX
05.2007 - 05.2008
- Provided proactive Fanatical Support to a base of customer accounts
- Coordinated customer implementations and migrations between segments
- Assisted New Sales with presenting Fanatical Support model to potential customers
- Obtained renewals to extend contract terms and increase customer retention
- Built long-term business relationships with customers
- Pioneered Sales/Support projects to build out internal processes
ACCOUNT EXECUTIVE
Robert Half International
San Antonio, TX
07.2006 - 05.2007
- Built and maintained relationships with current clients
- Marketed new companies for new business by cold calling through an internal database
- Developed marketing strategies to generate revenue within the technology division
- Managed a client list of 50 target accounts
- Maintained 128% average of quarterly sales quota
SOLUTIONS CONSULTANT
Rackspace Hosting
San Antonio, TX
11.2005 - 06.2006
- Responsible for exceeding monthly revenue quota by working with leads developed by a lead qualifying team
- Established an ongoing relationship with clients to help customize the best hosting solution based on their specific needs
- Built and maintained Solution Partners
- Prospected for new business by out-bounding
Education
Bachelor of Arts - Interdisciplinary Studies, Health
The University of Texas At San Antonio
San Antonio, TXSkills
Employee Relations
Communication
Strong Work Ethic
Problem Solving
Critical Thinking
Bilingual, Spanish
Timeline
Recruiting Coordinator, G&A
Amazon
07.2021 - Current
RECRUITING COORDINATOR
Rackspace Technology
07.2015 - 11.2020
EXECUTIVE COORDINATOR
Rackspace Technology
04.2014 - 07.2015
INTERNAL ACCOUNT MANAGER
Rackspace Technology
06.2008 - 09.2009
ACCOUNT MANAGER
Rackspace Technology
05.2007 - 05.2008
ACCOUNT EXECUTIVE
Robert Half International
07.2006 - 05.2007
SOLUTIONS CONSULTANT
Rackspace Hosting
11.2005 - 06.2006
Bachelor of Arts - Interdisciplinary Studies, Health
The University of Texas At San Antonio
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