Elisher Masumbuko
Lackawanna,New York
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grocery Clerk
Tops Markets LLC
West Seneca, NY
08.2025 - Current
- Performed grocery clerk responsibilities in a fast-paced retail environment.
- Stocked shelves with fresh produce and grocery items daily.
- Stocked shelves with fresh produce and merchandise to enhance customer shopping experience.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness and organization of checkout areas and aisles.
Dietary Aid
Elderwood at Hamburg
Hamburg, NY
08.2024 - 08.2025
- Supported meal preparation for residents, ensuring adherence to dietary restrictions.
- Created nutritious meals aligned with dietary guidelines and tailored to resident preferences.
- Prepared and served nutritious meals to residents in compliance with dietary guidelines.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with dietary staff to ensure meal plans met individual resident needs.
Dietary Aid
Safire Rehabilitation at Southtowns
Buffalo, New York
07.2023 - 08.2024
- Collaborated on dietary planning to meet nutritional needs of residents in healthcare setting
- Prepared nutritious meals aligned with dietary guidelines and tailored to resident preferences.
- Prepared and served nutritious meals to residents in accordance with dietary guidelines.
- Assisted kitchen staff in maintaining cleanliness and organization of workstations.
- Collaborated with dietitians to ensure compliance with individual dietary needs.
Education
Cybersecurity - Information Technology
Erie Community College
50 Cobham Dr, Orchard Park, NY 1412705-2027
CTE Program - Cyber Security
Harkness Career & Technical Center
99 Aero Dr, Buffalo, NY 1422506-2025
NYS Regents Diploma -
Lackawanna High School
500 Martin Rd, Lackawanna, NY 1421806-2025
Skills
- Risk assessment
- Technical documentation
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Stocking shelves
- Packaging techniques
- Shelf organizing
- Handling perishables
- Operating pallet jacks
- Customer Service-oriented
- System troubleshooting
- Risk mitigation
- Issue analysis
- System installation
- Mechanical Knowledge
- Repair services
- Troubleshooting
- Sales and customer service
- Customer service and assistance
- Excellent customer service skills
- Network troubleshooting
- Attention to detail
- Technical support
- IT asset management
- Troubleshooting and Diagnostics
- Desktop technical support
- Application support
- Information security
- Wireless networking
- Hardware installation
- Mobile device management
- Helpdesk services
- Help desk management
- Kali Linux
Extracurricular Activities
Varsity Football - 2021-2024/Varsity Basketball - 2024-2025/Varsity Track and Field - 2022/Weightroom Club - 2022
Work Based Learning
Internship with local electrical business, 05/01/25
Certification
Ethical Hacker - Cisco
Timeline
Grocery Clerk
Tops Markets LLC
08.2025 - Current
Dietary Aid
Elderwood at Hamburg
08.2024 - 08.2025
Dietary Aid
Safire Rehabilitation at Southtowns
07.2023 - 08.2024
Cybersecurity - Information Technology
Erie Community College
CTE Program - Cyber Security
Harkness Career & Technical Center
NYS Regents Diploma -
Lackawanna High School